Quality Assurance Software

Neha Karna

Quality Assurance Analyst

***********@*****.*** • 312-***-****

https://www.linkedin.com/in/neha-karna-bb7422356/

Mount Prospect, IL

Around 5 years of experience in Software Quality Assurance, specializing in Automation Testing, API Testing, Performance Testing, Manual Testing across Agile and Waterfall environments.

Expertise in Selenium WebDriver, Cucumber, Postman, REST Assured, JIRA-Xray, and DevOps testing.

Strong knowledge of CI/CD pipelines, Jenkins, Git, Docker, Kubernetes, AWS cloud testing.

Experience in designing Automation Frameworks (POM, Data-Driven, BDD) and executing tests in cloud environments.

Skilled in database testing (SQL, DynamoDB, AWS Redshift) and backend validation.

Strong analytical, problem-solving, and communication skills with expertise in Agile/Scrum methodologies.

Areas of Expertise

Requirement analysis & documentation

End to end Testing

Teamwork

Good Communication Skills

Attention to Details

Problem Solving

Software Quality Assurance

SDLC and STLC

UI and Data validation

Root Cause Analysis

Accessibility Testing

TDD/BDD framework

Cross-Browser Testing

MS Office, Confluence

Git, Github, Dev tools

Web Automation and Testing

PM Tools: JIRA, Asana

Test Rail, JIRA-Xray

Agile Scrum & Kanban

Agile Transformation

Technical Skills

Testing Tools: Selenium WebDriver, Insomnia, Postman, REST Assured, JMeter, Charles Proxy, WireMock

Test Frameworks: TestNG, JUnit, Cucumber (BDD), Data-Driven, Keyword-Driven, Hybrid Frameworks

CI/CD & DevOps: Jenkins, Git, Maven, Gradle, Docker, Kubernetes

Test Management & Bug Tracking: JIRA-Xray, TestRail, ALM, HP Quality Center

Databases: Oracle, SQL Server, MySQL, DynamoDB, AWS Redshift

Cloud Platforms: AWS

Programming Languages: Java, JavaScript, Python

Operating Systems: Windows, MacOS, Linux

Methodologies: Agile (Scrum), Waterfall

Professional Experiences

Experian, CA Aug 2021 – Present

Role: Senior QA Automation Engineer

1.Developed and maintained automated test scripts using Selenium WebDriver, TestNG, and Cucumber.

2.Integrated test automation within CI/CD pipelines using Jenkins, Docker, and Kubernetes.

3.Designed and executed API tests using REST Assured, Postman, and Insomnia.

4.Performed database validation on AWS Redshift and DynamoDB using SQL queries.

5.Implemented root cause analysis (RCA) and defect triage to optimize test efficiency.

6.Conducted mobile testing (iOS & Android) using emulators and real devices.

7.Utilized Splunk and browser developer tools for log analysis and debugging.

Environment: Selenium, Cucumber, Postman, Jenkins, JIRA-Xray, Splunk, AWS, Java, Python, SQL

HCSC Testing Services, Chicago, IL Aug 2019 – May 2020

Role: QA Test Engineer

•Designed and executed SQL queries for database validation and data integrity testing.

•Conducted data masking using Informatica TDM for compliance with security standards.

•Automated data validation processes, reducing manual effort by 50%.

•Worked in an Agile Scrum environment, participating in sprints and stand-up meetings.

•Reported and tracked defects in JIRA and ALM, ensuring timely resolutions.

Environment: SQL, Informatica TDM, JIRA, TestRail, Agile

Education

Bachelor’s Degree of Science

Tribhuvan University affiliated- Tri-Chandra Multiple College, Kathmandu, Nepal

Associate Degree in Computer Science

City College of Chicago- Harry S Truman College

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