Shequita Jackson
Raleigh, NC *****
****************@*****.***
Accomplished scheduling coordinator with 10 years of experience in creating and managing schedules, ensuring tasks are completed on time. Proficient in communication, payroll, and medical billing and coding. Possess a strong understanding of medical terminology, anatomy knowledge, and certifications in medical billing and coding, CPR, and BLS.
Authorized to work in the US for any employer
Work Experience
Scheduling Coordinator
Liberty Commons Rehabilitation-Benson, NC
July 2017 to Present
• Creating and maintaining schedules: Schedulers plan, organize, and manage schedules for projects and events. They work with team members to ensure tasks are completed on time
• Communication: Responding to phone calls and emails regarding appointments and meetings Payroll Clerk
Liberty Commons Rehabilitation-Benson, NC
July 2017 to Present
• Collecting and verifying timekeeping data for all employees.
• Calculating and issuing paychecks and making direct deposits.
• Calculating overtime, holiday, and vacation pay. Medication Aide/CNA
Liberty Commons Rehabilitation-Benson, NC
March 2017 to Present
• Medication aides administer medications to patients under the supervision of a licensed nurse. They must follow the dosage and times prescribed by a doctor or other medical professional
• CNAs assist patients with daily activities such as bathing, dressing, and eating Medical Billing/Coding
Fuquay varina assisting living-Fuquay-Varina, NC
March 2021 to February 2024
Maintaining patient records: Keep records, charts, and bills in order Medical terminology: Use a strong understanding of medical terminology to code procedures and diagnoses
Call Center Representative
Sitel Corporate
February 2014 to November 2020
• Call center agents regularly maintain and update customer databases with the most recent information
• Call center agents meet key performance indicators (KPIs) like call volume, average call handling time, and customer satisfaction scores
• Call center agents constantly monitor their team to ensure they're providing the best possible service Education
Bachelor degree project management in Project Management DeVry University-Chicago/Loop - Illiopolis, IL
September 2021 to Present
Deans List
Students Success Award
Medical Billing and coding in Medical Billing & Coding DeVry University-Chicago/O'Hare - Illiopolis, IL
August 2020 to March 2023
Skills
• Medical Coding
• Medical Terminology
• CPT Coding
• Medical Scheduling
• Vital Signs
• Medical Billing
• Transcription
• Medical Records
• QuickBooks
• Patient Care
• Hospital Experience
• HIPAA
• Anatomy Knowledge
• Medical Office Experience
• ICD-9
• Insurance Verification
• ICD-10
• Clerical Experience
Certifications and Licenses
CNA
BLS Certification
CPR Certification
Certified Medication Aide
Certified Medication Technician