Office Admin/ Receptionist /PA

TsholofeloRabolele

Johannesburg

LombardyEast

Cel:063*******

Email:****************@*****.***

ProfessionalSummary

Results-drivenSalesSupportandAdministrativeprofessionalwithoveradecadeof experienceinoptimizingoperationalprocesses,enhancingcustomerservice,and providingcomprehensiveexecutive-levelsupport.ExpertiseinSAPsystemmanagement, travelcoordination,andofficeadministration.Provenabilitytostreamlineworkflows, managebudgets,andimproveservicedeliverywhilefosteringproductiveclient relationships.Adynamicproblem-solverandmultilingualcommunicatorskiledin English,Tswana,Afrikaans,Xhosa,Zulu,andSotho.Recognizedforexceptional organizationalskils,adaptability,andaproactiveapproachtoachievingbusiness objectivesinhigh-pressureenvironments.

CoreSkils

-SAPsystemmanagement,dataentryandpricingupdates

-Travelcoordination(domesticandinternational)

-Officeadministrationandexecutivesupport

-Budgetmanagementandfinancialreconciliation

-Strongorganizationalandmultitaskingabilities

-Excelentcommunicationandinterpersonalskils

-Skiledineventplanningandlogisticsmanagement

-Expertiseincustomerservice,problem-solving,andconflictresolution

-Documentmanagementandfilingsystemoptimization

-ProficientinMicrosoftOfficeSuite(Word,Excel,PowerPoint)

-Customerserviceandrelationshipmanagementwithaclient-firstfocus

-Comprehensivetravellogisticsplanning(domesticandinternational)

-Officeadministrationandexecutive-levelsupportforseniormanagement

-Budgetplanning,financialcontrol,andreconciliation

-ProficientinMicrosoftOfficeSuite(Word,Excel,PowerPoint,Outlook)

-Documentmanagement,filingsystemoptimization,andcorrespondence

-Eventplanning,scheduling,andcoordinationofcompany-wideconferences

-Strongorganizationalskilswithmultitaskingandtimemanagementabilities

-Problem-solvingexpertiseandconflictresolutioninhigh-pressurescenarios

-Excelentverbalandwrittencommunicationinmultiplelanguages

-Healthandsafetycomplianceandteamcolaborationleadership ProfessionalExperience

InternalSalesSupport(CommercialProductDeveloper)

IFF(Flavor&FragranceHouse) February2019–May2022,Isando

-MaintainedandupdatedpricingstructuresinSAP,enhancingdataaccuracyby15%.

-Streamlinedsampleprocessing,improvingtargetserviceleveladherenceby30%.

-Coordinatedexportdocumentation,improvingcommunicationbetweensalesand customerservice.

-Compiledmonthlysalesreportsforseniormanagement.

-SupportedtheCommercialSalesManagersandAccountManagersinclient communications.

PersonalAssistant/Receptionist

IFF March2014–January2019

-Managedexecutiveschedules,travelarrangements,andcorrespondence.

-ProcessedaccountspayableandmaintainedSAPpaymentrecords.

-Coordinatedcompanyeventsandconferences,ensuringsuccessfulexecution.

-ServedasHealth&SafetyRepresentative,implementingcompliancemeasures. PA&Administrator

Biznotech November2012–January2014

-ScheduledandmanagedtheManagingDirector'sappointmentsandmeetings.

-Overhauledofficesupplymanagement,reducingprocurementdelays.

-Handledcustomerqueriesandcomplaintswithefficientresolutionstrategies. Receptionist

MayatNurickLanga&Associates August2012–September2012

-Managedswitchboardoperationsandguestreception.

-Maintainedboardroombookingsandcoordinatedmeetinglogistics. OfficeManager/Receptionist

NorthamPlatinumLtd July2008–January2012

-Supervisedofficeoperations,travelarrangements,andpettycashmanagement.

-Implementedfilingandcorrespondencesystems,enhancingdocumentretrieval. Education

PA&ComputerTraining SEESA,Pretoria(2014)

Health&SafetyRepresentative HWSETA,Isando(2016)

CalCentreandComputerTraining CornerstoneHR,Randburg(2005) NSCGrade12&Cosmetology ParkTownColege,Johannesburg(2002) References:

InternationalFlavors&Fragrances:HR-Mrs.HalakaziMbambo+27-739****** Biznotech:ManagingDirector-Mr.YushaaAlow(081-******* MayatNurickLanga&Associate:CEO-SusanNurick(011-***-**** NorthamPlatinum:FinancialManager-Mr.DerickWolstenholme(011-***-**** Edgars:CosmeticsManager-Ms.BerniceSingh(011-***-**** HandsonTreatments:Owner-Mrs.M.J.L.Laurie(011-*******

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