Customer Service Specialist
Resume:
Schivon Bridges
Customer Service Specialist
Durham, NC 27704
**************@*******.***
To secure a position with a well established organization with a stable environment that will allow me to utilize my past experiences and developing policies in any field with a progressive organization! Abilities
Experience in performing administrative duties under the direction of a store manager Authorized to work in the US for any employer
Work Experience
Bus Driver
Durham Public Schools-Durham, NC
Present
Responsibilities
Safely transport students from one establishment to another. Customer Service Representative
REMX Staffing Agency-Durham, NC
September 2020 to January 2023
Call Center
• Responsible for refilling Rx for silverscript members.
• Educating member about maximizing their healthcare plan.
• Being knowledgeable to insure members we have customer quality.
• Outbound calls
• Inbound calls
Receptionist
Hughes Construction Services LLC-Durham, NC
September 2015 to August 2021
Customer Service Specialist
• Leadership role.
• Training new employees
• Answering inbound calls
• Managing multiple monitors
• Word Document, Office
• Sending emails
Assembly Line Worker
Greene Resources
March 2014 to March 2014
Responsible for assembling light bulbs
• Uses equipment such as a pellet jack, and compactor.
• Maintaining clean work area.
• Packaging
• Quality control
• Functionality.
Education
High school or equivalent in Biology
Northern High School - Durham, NC
August 2007 to June 2011
Vocational in Medical Assistant
Durham Technical Community College
High School Diploma in General
Northern High School
Skills
• Receptionist
• MS Office
• Filing
• Phone Etiquette
• Medical Terminology
• Quality Control
• Laboratory Experience
• Assembly
• Quality Assurance
• Packaging
• Commercial driving
• Customer service
• Leadership
• Quality control
• Patient service
• Medical records
• Computer skills
• Communication skills
• Microsoft Word
• Time management
• Administrative experience
• Google Suite
• English
• Data entry
• Typing
• Sales
• Microsoft Excel
• Organizational skills
• Spanish
• Office experience
• Clerical experience
• Computer literacy
• Bus driving
Certifications and Licenses
Class B CDL
Driver's License
Certified Medical Assistant
BLS Certification
CPR Certification
OSHA 10
CDL A
Tanker Endorsement
Air Brake Endorsement
School Bus Endorsement
First Aid Certification
Assessments
Supervisory skills: Motivating & assessing employees — Proficient August 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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