Customer Service A Difference

HOPE

FOSTER

Northampton *******************@*****.***

079********

PERSONAL STATEMENT

A dedicated and committed individual looking to make a difference.

I see myself as an empathetic individual with a genuine desire to help others. As a child, my dream was to become president so I could create world peace. Making a difference in the world is very important to me. Helping others gives me a sense of fulfilment and purpose. Throughout my personal and professional journey, I have cultivated a strong set of skills that have shaped my ability to succeed in a variety of situations. I am now seeking a job role where my strengths and abilities will support me to complete the work to the best of my ability and bring these to make a positive impact.

SKILLS AND ABILITIES

Aptitude for negotiation

Effective communication

Able to understand different situations and find common ground

Able to navigate complex and difficult situations

Highly adaptable and flexible

Ability to cope with change

Problem solving

Critical thinking

Dedicated team player

Customer service

Able to work independently

Manages time well

Organisational skills

Handles a variety of tasks

Friendly and approachable

Able to follow instructions

Excellent listener

ACHIEVEMENTS

I am proud of raising my family successfully which has taken the same commitment and hard work I can bring to your workplace to benefit your organisation

Determined to succeed, I am completing

EXPERIENCE

FULL TIME PARENT

DATE - DATE

Raising my children and maintaining the home during this period, showing these skills and qualities that can be moved into the workplace:

Caring for others and supporting them

Patience and understanding

Communicating and listening skills

Budgeting effectively

Cooking and cleaning skills

Managing my time well

Good organisational skills

Prioritising my work

Planning and multi-tasking

Arranging activities and appointments

CUSTOMER SERVICE ASSISTANT – MARKS AND SPENCERS

SEPTEMBER 2019 – DECEMBER 2019

Working as part of a team to meet deadlines and ensure excellent customer service is delivered, duties included:

Handling a variety of tasks

Following company policies and procedures

Completing mandatory training

Handing cash and managing payments

Working as part of a team

Working independently to complete a task

Working in a fast-paced environment

EDUCATION

INTERESTS

REFERENCES AVAILABLE ON REQUEST

Contact this candidate