Customer Service

KENNEDY DIANNE GUNN

Orangeburg, SC ***** • 803-***-**** • ************@*****.***

Professional Summary

Outgoing, quick on my feet, and always dressed to impress. I’ve worked in fine dining, banquets, and reception—so I know how to handle high-energy vibes and VIP service with a smile. I’m not just serving looks, I’m serving hustle. I thrive in fast-paced nightlife settings and I know how to create a luxury experience that keeps guests coming back.

Experience

Banquet Server, Receptionist & Fine Dining Waitress

Orangeburg Country Club – Orangeburg, SC 04/2023 to Present

- Provided upscale service during weddings, formal dinners, and exclusive events.

- Assisted bar staff with guest orders (no alcohol pouring due to age).

- Maintained high standards in appearance, guest interaction, and service quality.

- Worked front desk, managing reservations, calls, and club member inquiries.

- Adapted quickly to high-volume events and VIP guest expectations.

Server

Cracker Barrel – Orangeburg, SC 12/2021 to 12/2023

- Delivered prompt, friendly service to guests in a high-traffic environment.

- Handled large sections during peak hours while maintaining guest satisfaction.

- Trained new team members on hospitality protocols and communication.

Hostess & Server Assistant

Ruby Tuesday – Orangeburg, SC 01/2021 to 11/2021

- Welcomed and seated guests with a friendly and polished demeanor.

- Maintained flow of service between front and back of house staff.

Education

Associate of Science in Science

Orangeburg Calhoun Technical College – Orangeburg, SC

Expected Graduation: July 2025

- GPA: 4.6

- LIFE Scholarship Recipient

- Top 10% of class

Skills

- Upscale Table Service & Guest Interaction

- Fine Dining & Event Hospitality

- Bottle Presentation (non-alcoholic role support)

- Reception & Front Desk Management

- Nightlife/Event Atmosphere Adaptability

- Quick Thinking & Multitasking

- VIP & High-Volume Service

- Polished Appearance & Attire Standards

- Team Communication & Support

- Customer Satisfaction Focused

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