Information Technology It Support

*

CURRICULUM VITAE

FOR

PRINCE JONATHAN MUKANDATSAMA

+263-***-***-*** / +263-***-***-*** ********************@*****.*** 12398 Divine Homes

Hatcliffe

Harare

PERSONAL DETAILS

DATE OF BIRTH: 06 June 1994

GENDER: Male

MARITAL STATUS: Single

LANGUAGES: Shona and English

NATIONALITY: Zimbabwean

OBJECTIVE

Eager to contribute my strong analytical skills and knowledge of industry best practices to enhance the IT framework at Rio Tinto. ACADEMIC QUALIFICATIONS

Certifications

Cisco Certified Network Administrator, Pass

Tertiary Level [Midlands State University 2015 – 2019] A BSC Information Systems Honours Degree 2.1.

EXPERIENCE

2

Midlands State University [February 2022 - Present] IT Support Technician

Monitor daily operations of server hardware and software, ensuring peak performance and uptime.

Coordinate technology installations, upgrades and maintenance, resulting in improved efficiency and reduced downtime.

Select and purchase new hardware and software, reducing operational costs significantly.

Develop and implement a network disaster recovery plan, significantly enhancing data security.

Generate comprehensive performance reports, leading to informed decision- making and system improvements.

OfficewareTechnologies [September 2021-December 2021]

Provided technical support for computer networks and systems, troubleshooting issues effectively and efficiently.

Assisted in network administration and installation, ensuring seamless connectivity across the organization.

Collaborated with cross-functional teams to implement IT security measures, safeguarding sensitive information

SKILLS

Strong communication and interpersonal skills.

Knowledgeable in hardware and network maintenance.

Ability to manage multiple projects and deadlines.

Analytical and problem-solving skills.

Strong communication and presentation skills.

Hardware and Software procurement.

Microsoft Windows Server, Office well versed.

IT Security and Compliance.

3

REFEREES

Midlands State University IT Manager

Mr Mandinika M

**********@*****.***.**.**

+263-***-***-***

Officeware Technologies

Chidziva Tinashe

************@*****.***

+263-***-***-***

Contact this candidate