Forklift Operator Customer Service
Resume:
JiaQuell James
Florence, SC *****
*********@*****.***
Professional Summary
Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems
(WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to [Number] pounds and operating all job-related equipment such as shrink wrap machines. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Authorized to work in the US for any employer
Work Experience
Santation
Ruiz Foods, Inc.-Florence, SC
January 2024 to March 2024
Sanitized all machinery and equipment
Assistant Team Leader
South East Express-Timmonsville, SC
March 2022 to February 2023
Worked with customer service to handle escalated customer issues. Managed team workload to reach production targets. Set incentives and realistic targets associates could achieve. Addressed customer service overflow to reduce complaints. Delegated daily tasks, addressed employee questions, and resolved scheduling issues. Managed team workload to reach targets for specific tasks. Used advanced features of Microsoft Office to complete necessary reports for senior management review. Forklift Operator
Honda Of American Engineering Plant-Timmonsville, SC January 2021 to February 2023
Used strapping and bracing techniques combined with proper balancing to prevent load shifting. Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions. Monitored production schedule to keep proper amount of inventory on hand. Unloaded materials and goods at designated locations for best project availability. Inspected equipment for defects and performed repairs or maintenance tasks. Unloaded and stacked materials by raising and lowering lifting devices. Perishable Selector
W. Lee Flowers-Scranton, SC
April 2021 to June 2021
Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Checked inventory and selected products from specific locations based upon availability. Kept records accurate and current by documenting movements in company system. Moved loads using forklifts and other lift equipment. Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
High School Diploma
Lamar High School - Timmonsville, SC
August 2017 to June 2021
Skills
• Staging and Sorting Shipping Operations
Business Problem Solutions Warehouse Management
Stock Management Systems
Supply Chain and Inventory Packing and Scanning
Management Loading and Unloading
Equipment Maintenance Shipping and Receiving
Material Packaging Staff Management
Safety Standards Incident Reporting
• Heavy lifting
• Leadership
• Load & unload
• Driving
• Plastics injection molding
• Construction
• Forklift
• Quality assurance
• Manufacturing
• Welding
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