Customer Service Delivery Driver

Ryan Loney

*************@*****.*** 443-***-**** Thonotosassa, FL

Goal-oriented and customer-focused professional seeking an opportunity to use my effective communication skills and technical skills. Class A CDL with HAZMAT and Tanker endorsement

Work Experience

Greentech Renewables

Delivery Driver/Warehouse

Tampa, FL

02/2021 - Present

• Planned and executed efficient delivery routes, optimizing time management and minimizing delays.

• Maintained accurate delivery logs and paperwork, adhering to company procedures and regulations.

• Provided exceptional customer service, addressing client inquiries and resolving issues professionally.

• Operated company vehicles safely and responsibly, performing routine maintenance checks and reporting any mechanical issues.

• Efficiently performed warehouse operations including receiving, storing, picking, packing, and shipping to meet production and delivery goals.

Solar Energy World

Regional Account Manager

Tampa, FL

08/2020 - 01/2021

• Meet and exceed monthly sales goals

• Use applications to measure roofs to create solar designs

• Review customer utility bills and explain the advantages of solar Enjoy Technology

Mobile Retail Expert

Hanover, MD

03/2018 - 08/2020

• Offer personalized solutions in every appointment, bringing the mobile retail store to customers homes

• Quote prices and credit terms and prepared sales contracts for orders obtained.

• Exceeded all accessory, added lines, and insurance quotas monthly

• Finished top three in revenue for monthly sales each month, including during training period Chesapeake Eye care and Laser Center

Call Center/Medical Records/Tech Support

Annapolis, MD

07/2017 - 03/2018

• Manage large amounts of inbound and outbound calls in a timely manner

• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

• Resolve customer issues with online logins and accessing online medical records

• Assist in implementing new software and equipment in the office Magic Memories

Assistant Venue Manager

Chantilly, VA

08/2016 - 05/2017

• Perform all operational tasks of a souvenir photo venue, producing and selling a memorable product for visitors

• Execute administrative duties of venue including: email correspondences, scheduling, payroll, bank deposits, ordering, shipping, and inventory management

• Achieved goals for 2016 increasing sales from 2015 by over 15%, and tracking to increase 2016 sales by 20% Medieval Times Dinner & Tournament

Sales Photographer and Lab Technician

Baltimore, MD

02/2014 - 08/2016

• Transfer, edit, and produce photos in a timely fashion

• Responsible for maintaining and troubleshooting multiple printers, cameras, and computers

• Certified coach for training new team members and maintaining the training of current staff Gift Shop Merchant, Ticketing, and Marketing

• Sell tickets and upsell upgrades to guests

• Inform public of the show through outdoor marketing Education

Lansdowne High School

03/2014

Skills

Teamwork, Problem-solving, Time management, Customer service, Adaptability, Work ethic, Technical skills, CDL A, Hazmat, Tanker Endorsement

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