Customer Service Data Entry

NOREEN BHUAL

407-***-**** ***********@****.*** Kissimmee FL US

Professional Summary

Administrative professional with over 10+ years of experience excelling in customer service, data entry, and administration, utilizing my advanced skills in MS Word, Excel, and Outlook to drive organizational efficiency. Demonstrates a strategic approach to fostering collaborative environments, enhancing team performance and achieving measurable results. Committed to leveraging expertise in communication and organization to support future growth and innovation. I am eager to join an established company that encourages professional growth

Employment History

Assistant Teacher 10/2022-12/2024

Kids R Kids Learning Academy Orlando FL

Implement daily routines for smooth transitions reducing anxiety for kids and parents.

Organize classrooms for easy access to materials enhancing daily activities.

Boost children engagement with interactive lessons improving participation.

Facilitate activities and maintain cleanliness for a conducive learning environment.

Communicate with parents to ensure alignment on child development.

Help with meal preparation and feeding children by modeling good table manners.

Customer Service/Data Entry 01/2022-09/2022 Fan Emblem & Embroidery Orlando FL

Maintained organized records of customer interactions supporting efficient follow-up and contributing to measurable improvements in service delivery.

Fostered positive customer relationships by addressing inquiries promptly ensuring a welcoming atmosphere that enhanced client retention.

Streamlined data entry processes reducing order processing time and enabling quicker responses to customer inquiries resulting in improved satisfaction.

Coordinated with management to resolve customer issues, fostering effective communication that led to timely resolutions and elevated client experiences

Test Proctor 01/2015-12/2020

Aviation Institute of Maintenance Orlando FL

Administered FAA exams with strict adherence to protocols ensuring assessment integrity and enhancing student trust in the certification process

Streamlined the registration process for test candidates significantly reducing waiting time and improving overall candidate experience during exam days.

Maintained a welcoming environment for candidates by fostering a positive atmosphere that encouraged focus and reduced test anxiety.

Oversaw the distribution and collection of testing materials ensuring all items were accounted for thus upholding exam security and compliance.

Analyzed candidate feedback to refine registration processes achieving noticeable improvements in efficiency and candidate experience on exam days.

Register and accept payments while proctoring several FAA exams at once throughout the day exams to include Personal Pilot, Commercial Pilot, General, Airframe, Powerplant, Done and Drone Recurrent

Skills

MS Word, Excel, Outlook, Communication (Oral & Written) Data Entry, Organization, Customer Service

Time Management, Can Embrace Teamwork, Attention to Detail (experienced in all skills)

Education

Eastern District High School NY

Taylor Business Institute NY

LaGuardia Community College NY

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