Customer Service Team Member

Nicole Irene Wallace

820-***-**** Lompoc, CA ****6 ***********@*****.***

OBJECTIVE

Great Customer Service Skills

Excellent Communication Abilities

Excel at Time Management

Flexible & Dependable

Team Player & Creative

Active Listening Skills

A motivated individual seeking employment with a company offering professional growth to become fully self-sufficient.

PROFESSIONAL PROFILE

Team Member – Wild West Pizza - Lompoc, CA 2024 - Current

Take orders from customers on the phone and in person, including online orders.

Package food products in the box efficiently and hand them out promptly or place them in the heating cabinet.

Buss and reset tables and dining area, and collect dishes from the front and back to be washed properly and stored away for reuse.

Day Freight – The Home Depot- Lompoc, CA 2014 - 2015

Completed inventory counts daily to ensure sufficient stock levels to meet business and customer needs.

Utilized scanners to complete product reports weekly to determine discrepancies and worked with management to solve them.

Unloaded freight containers following safety protocols and sorted and organized merchandise to make deliveries to appropriate locations.

Markdowns – Marshalls - Lompoc, CA 2012

Helped with the opening of the store and stocked, organized, and displayed merchandise on the floor.

Received the shipment of merchandise and priced them correctly per store regulations.

Assisted team members with price checks and helped customers locate items.

Sign Shaker/Filler – Round Table Pizza - Lompoc, CA 2011

Filled in to assist with dishwashing and restocking areas of refreshments

Performed attention-grabbing tricks to attract customers to specials and deals.

Followed safety guidelines at all times to ensure personal safety.

Floor Associate – Walmart - Lompoc, CA 2007 - 2010

Operated the cash register, processed cash and credit card transactions, and met required items scanned per hour at all times.

Worked in the shoe department stocking and unloading freight and pallets and assisted customers with shoe sizes.

Performed as a clerk in the pharmacy, stocking inventory and handling the pick-up side of the pharmacy window.

EDUCATION HISTORY

General Studies Cumberland County High School Crossville, TN 2006

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