Project Manager Systems Engineer
Resume:
Paul Coleman
Prosper, Texas **078
Phone 972-***-****
E-mail *************@*****.***
Objective Utilizing my experience and training to become a Technical Project Manager or Lead Systems Engineer.
Work experience Sept 2023 – Present Airway Solutions Project Manager
I was contracted to run a 3G Decom project for 143 cell sites across Texas. I oversee 2 crews of 4 tower climbers to decom all 3G equipment from each site. I produce a weekly, monthly and quarterly progress report. I visit each crew once a week to go over scheduling of the site to be decommissioned. I also meet with the customer once a week to update the progress of the project.
Sept 2012- March 2023 ATNI / Beverly, MA
Sr. Wireless Network Engineer.
I was hired to maintain and upgrade all ATNI sub companies. They included Viya in St Thomas, GTT in Guyana, One Cellular in Bermuda and Logic Wireless in The Cayman Islands Wireless Mobility Network. Daily tasks included remote work to over see and perform upgrades to their network. I also traveled to these sites to perform upgrades onsite. During the Covid outbreak we lost several personnel in St Thomas. I had to fill in for a year until they could hire someone. I also managed the 5G LTE Upgrade of the Core Mobility Network. I was the SME for all Packet Core network which included the following; SGSM/MME, GGSN/PGW, SAPC, MSC, DSC, HLR/HSS and VEPC.
April 2011- Present Coleman Consultants / Frisco, Texas Owner / Sr. GPRS Data core Eng.
I started this company to assist small mobile companies with installation and maintenance of their core network. Projects that I worked on were the SGSN and PCUSN upgrades. I also worked on Guana University WIFI Mash network to off load a packet core network. April 2010- April 2011 Insight Global / Richardson Texas Sr. GPRS Data Core Eng.
Insight Global is a contract company which contracted me out to Ericsson Cala GSM/GPRS TAS on the data packet core. My day-to-day activities are on the GPRS data packet core which consists of 4 different elements. The first and most important element is the SGSN which consists of a Passport 15000 and a Passport 7000 interlaced together to make one unit. The software provisioning and call tracing debug tools are very detailed and I spend most of my time working on this element. The second element is the GGSN which ran on the Nortel Shasta unit. This device, once provisioned, very rarely has any trouble. It also has debug tracing tools to track GPRS data calls which are very user friendly and easy to use. The third element is the SIG ( SS7 to IP Gateway ) which ran on a dual processor HP Server. Once provisioned, and the point codes are stored into the translation tables for the HLR, this device rarely has problems. The fourth and final element was the OAM Preside Wireless Software which consists of a series of Sun servers tied into a Sunfire 880 main server. The Preside Wireless Software runs all the sub components for the GPRS system like the DNS, DHCP and Policy Services. The Customer Service aspect of this job is very intensive. I have the highest rating on my Customer Satisfaction of anyone in the GSM TAS organization. Daily I would work with my customers even on problems that were outside there GSM network to help get them resolved.
April 2009- April 2010 AT&T Mobility / Farmers Branch Texas Sr. GPRS Data Core Eng.
I am the Prime Eng. For the entire packet core network for North America for Nortel/Ericsson SGSN's. My day-to-day activities include monitoring all the Nortel/Ericsson SGSN systems to react to any outage or problem that might arise. I also schedule all maintenance for all the Nortel SGSN's system. I was also the primary on call for all Nortel SGSN's and Ericsson SGSN's.
March 2007- April 2009 Dobson Cellular / Youngstown Ohio Sr. GPRS Data Core Eng.
I am the Prime Eng. For the entire packet core network for North America for Dobson Cellular. My day-to-day activities include monitoring all the GPRS system to react to any outage or problem that might arise. I also schedule all maintenance for all the components of the GPRS system (SGSN, GGSN, PCUSN and all DNS and Radius servers). I am home base for this job and the job requires that I travel 40% of the time 2003 – March 2007 Nortel Networks / Richardson, Texas Sr. Systems Eng.
I am currently working in GSM/GPRS TAS on the data packet core. My day-to-day activities are on the GPRS data packet core which consists of 4 different elements. The first and most important element is the SGSN which consists of a Passport 15000 and a Passport 7000 interlaced together to make one unit. The software provisioning and call tracing debug tools are very detailed and I spend most of my time working on this element. The second element is the GGSN which ran on the Nortel Shasta unit. This device, once provisioned, very rarely has any trouble. It also has debug tracing tools to track GPRS data calls which are very user friendly and easy to use. The third element is the SIG (SS7 to IP Gateway) which ran on a dual processor HP Server. Once provisioned, and the point codes are stored into the translation tables for the HLR, this device rarely has problems. The fourth and final element was the OAM Preside Wireless Software which consists of a series of Sun servers tied into a Sunfire 880 main server. The Preside Wireless Software runs all the sub components for the GPRS system like the DNS, DHCP and Policy Services. The Customer Service aspect of this job is very intensive. I have the highest rating on my Customer Satisfaction of anyone in the GSM TAS organization. Daily I would work with my customers even on problems that were outside there GSM network to help get them resolved. When it comes down to it if you place yourself in the customers shoes and work with the customer to resolve their problem. You will always receive good customer satisfaction. In the past three years my customers are not just people I work with they are my friends.
2001 - 2003 Nortel Networks / Richardson, Texas
Sr. Systems Eng.
I worked for network integration on the 3rdGenerationCellPhone System for AT&T Wireless. My portion of this project is to install and Configure the network switch for the data core side. The network Switches consisted of the Passport 15k / 8k routers and the Shasta 5000 Extranet switch. To date, I have completed the ground up build sites for the following customers: AT&T Wireless National Data Center Allen, Texas, AT&T Wireless Regional Data Center Richardson, Texas, & AT&T Wireless National Data Center Bothell Washington
2000 – 2001 Nortel Networks / Richardson, Texas
Sr. Systems Eng.
I worked in the Data Deployment and Integration group installing and configuring the Passport 15k / 8k ATM backbone router switches In customer sites. This job entailed traveling to customer sites and Installing the software loads and patches for the Passport switch and Then configuring the switch to customer specifications 1997 – 2000 Paging Networks / Plano, Texas
Lead Software Eng.
I worked with the technical support team on configuring and Maintaining Microsoft NT 4.0 Servers nationwide. My primary job Was to maintain and troubleshoot the servers when they began to Have system errors. I also maintained all of the patches for the Servers nationwide. I began working for Page Net as a PC Support Tech until I received my MCSC from Microsoft Certification center And then I was promoted to a Server Eng.
1996 – 1997 Allergen Pharmaceutical / Irvine, Calif Lead Server Eng.
I was hired by the company as a contractor to upgrade all of the Servers to Novell 4.0 and all of their workstations to Windows 95. This contract lasted for about 13 months. There were 13 servers That needed to be upgrades from Novell 3.0 to Novell 4.0 and 125 Workstations that needed to be upgraded from Windows 3.5 to Windows 95. I completed this contract 3 months ahead of schedule. 1995 – 1996 Fidelity Investments / Irvine, Texas
Sr. Technical Support Rep.
I worked in their national PC support desk helping internal Customers with PC related problem. The majority of the calls that Came into the support desk were network related such as Password invalid or no network connection at all. We would resolve The problem of the phone with the customer if we could not resolve The problem I would open a problem ticket to have one of or Technicians come to them and fix the problem.
1989 – 1994 TRW / Orange California
Sr. Customer Support Rep.
I worked in the national customer support center for external Customers to TRW Credit Data. Most of the calls that came Into the center were customers such as car dealers and banks having Problems pulling a credit report on a consumer. These problems could Have been anything from dial up issues to configuration of their PC For pulling these reports
Education 1976 – 1979 Fountain Valley High School
1980 – 1982 Orange Coast College / Orange Calif.
1995 – 1996 National Tech Institute / Novel CNE
1997 – 1998 Received my MCSC for Microsoft NT 4.0
2000 – 2000 Received NCSS from Nortel Networks for the Passport 15000 ATM network switch.
2001 – 2001 Received training from Nortel Networks on the GSM/GPRS 3 G Cell phone system
2002 – 2022 Received extensive Training from Ericsson On there MME/SGSN PGW/SGW MGW MSC HLR/HSS
SAPC and the entire VEPC system. Also received training On Nemo call testing equipment.
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