Systems Engineer Senior
Resume:
Jason John Wycliffe
Laurel, MD *****
**********@*****.***
*****.********@*****.***
Sunday, May 18, 2025
RE: Career Opportunity
Dear Madam or Sir:
Please accept this letter and the attached resume as my expressed interest in securing a position with your organization. I am seeking a challenging and rewarding opportunity that would utilize my diverse range of experience in computer software and hardware.
In addition to strong computer skills and troubleshooting capabilities, I offer the essential aspects of dedication, meticulous attention to detail, and strong teamwork and leadership qualities to your company.
A personal interview would be appreciated in order to discuss how my qualifications could prove valuable to your company. You may contact me at 301-***-****, or by writing to the above address.
Thank you for your consideration and I look forward to hearing from you.
Sincerely,
Jason J. Wycliffe
Jason John Wycliffe
6813 Ironbridge Lane
Laurel, MD 20707
**********@*****.***
*****.********@*****.***
EXPERIENCE:
US Census Bureau 10/12 to 4/25
Senior Systems Engineer
4600 Silver Hill Road
Suitland, MD 20746
One of the Senior Engineers in team of 12 Engineers supporting the US Census Bureau. Managing Active Directory. Supporting over 1500 servers. Utilizing IBM blade technology and Cisco blade,flat server technology. Working wih VMware 5.5 and VMWare 7 amd 8. Build VM and physical servers with Windows Server 2008R2, Windows Server 2012R2, Windows Server 2016, Windows Server 2019 and Windows Server 2022. Setup and managed BigFix environment for Census. This included setup of Top level Relays and Site level Relays. Using BigFix to deploy patches, build and deploy software packages to server and workstations. Use MCM and Tenable Security Center to patch and remediate security issues on servers. Manage Windows clusters for File Shares and Printers. Build and configure and trouble shoot SQL servers at enterprise level with clustering and mount point. Working with Amazon Cloud Services to configure servers and troubleshoot in AWS. Working Azure clod servers and Azure Sentinel to resolve server issues and user issues. Assist in resolving user and desktop issues which are not resolved by Level 1 and Level 2 Support staff.
Army Medical Command (NRMC HQ) 10/11 to 10/12
Senior Systems Engineer
9275 Doerr Rd Building 1221
Fort Belvoir, VA 22060
Team of 4 Engineers supporting the Northern Regional Medical Command for Army Medical Command. Managing Active Directory, NetApp, VMware which included upgrading the VMware environment from 4.1 to 5.0. Utilizing Fujitsu blade technology. Moved the NRMC intranet and internet websites form Walter Read Army Medical Center DMZ to new DMZ at Fort Detrick. This included standing up a new VM environment in the DMZ and converting the sites to VMs. Use batch commands and powshell to automate, to perform tasks and trouble shoot server issues.
Walter Reed Army Medical Center
6900 Georgia Ave, Washington DC 20307
Senior Systems Engineer
One of 3 senior Engineers working on managing 8000 + user in a 200 server environment. Migrated applications form older hardware to new hardware. Developed technical documentation for projects and peer to peer training. Assisted Tier 1and Tier 2 team members with user and desktop support as needed. Manage the NetBackup 6.5 solution which included tape library and robots. Manage Exchange 2003. Migrated Exchange 2003 to Exchange 2007. Manage Exchange 2007 on Server 2008 and Blackberry Enterprise Server. Manage Netapp NAS solution. Assisting in migration of application, departmental and user data to other sites do to BRAC. Use batch commands and powshell to automate, to perform tasks and trouble shoot server issues.
SunEdison 5/11 to 10/11
12500 Baltimore Ave, Beltsville MD 20705
Senior Systems Administrator
Managing over 100 servers and over 800 users world wide in a Active Directory enviroment. Managing 4 VMWare environments. Managing over 30 websites world wide which include international websites. Administrator of Manage Engine Desktop Central to control all workstations across the enterprise. Managing migration of new sites and offices for the organization as the organization grows. Implementing NetApp NAS solution at headquarters. Managing the NetBackup solution for headquarters. Manage SonicWALL CBP (Continues Backup Protection) at headquarters. Managing VOIP for organization across the US.
Walter Reed Army Medical Center 3/09 to 4/11
6900 Georgia Ave, Washington DC 20307
Senior Systems Engineer
One of 3 senior Engineers in a team of 10. Managing 8000 + user in a 200 server environment. Migrated applications form older hardware to new hardware. Developed technical documentation for projects and peer to peer training. Assisted Tier 1and Tier 2 team members with user and desktop support as needed. Manage the NetBackup 6.5 solution which included tape library and robots. Manage Exchange 2003. Migrated Exchange 2003 to Exchange 2007. Manage Exchange 2007 on Server 2008 and Blackberry Enterprise Server. Manage Netapp NAS solution. Assisting in migration of application, departmental and user data to other sites do to BRAC.
Centers for Medicare and Medicaid Services 10/08 to 3/09
7500 Security Blvd, Woodlawn, MD 21244
Senior Systems Engineer
Work with team of 5 senior system Engineers supporting division of HHS. Duties included building servers, managing and troubleshooting server issues, managing all enterprise shares and devices. Build manage and VMware 3.5 serves. Convert physical servers to virtual servers using VMware P2V and using Egenera hardware and software virtualization. Tested Windows 2008 for use in virtual environment. Managed Exchange 2003. Manage EMC Clarion SAN. One of two Administrators for the NetBackup 6.5 solution. Manage projects from design to implementation. Managed and supported Web servers running IIS. Assist junior Administrators and desktop support staff in troubleshooting issues within the enterprise.
National Archives and Records Administration 1/08 to 10/08
8601 Adelphi Rd, College Park MD 20740
Senior Systems Engineer
Support Windows Servers for the agency. Member of a team of windows engineers in charge of over 150 servers and 5 plus domains, which included NT and 2000 servers located at over 35 locations across the nation. Supported all administrators at all the agency sites. Managed the agency’s Active Directory environment. Supporting 3500 user base across the country. Setup managed backup for servers using Backup Exec, Netbackup 6.0 and tape libraries which included offsite tape rotation using Iron Mountian. Managed the WSUS server for the Agency. Supported the Helpdesk by resolving any issues that cannot be resolved. Managed Microsoft web servers running IIS. Tested Windows 2008 for use in agency. Use batch commands and powshell to automate, to perform tasks and trouble shoot server issues.
Association of American Medical Colleges 04/07 to 11/07
2401 M St NW, Washington DC 20037
Senior Systems Administrator
Support Windows Servers for the agency. Member of a team of Windows Administrators in charge of over 150 servers in a single domain, which included Win2000 and Win2003 servers located at the headquarters and production hosting center. Supported all the company’s hardware and software as related to servers. Manage the Active Directory environment. Supporting 400 plus users in two buildings. Manage the organization’s Exchange system which as over 1200 accounts. Managed Exchange 2003 solution including offsite SPAM filtering by Postini. Setup and supported the entire PDA for the company which also included management of the Blackberry Enterprise Server and Good Links Messaging Server. Support the VMWare 3.5 environment. Manage the SMS 2003 environment which includes building and deployment of applications. Manage the company’s Citrix and VPN solutions Managed the Netbackup 6.0 environment. Support the Helpdesk by resolving any issues or ticket that requires Administrator assistance.
National Archives and Records Administration 11/05 to 04/07
8601 Adelphi Rd, College Park MD 20740
Senior Systems Engineer
Support Windows Servers for the agency. Member of a team of windows engineers in charge of over 150 servers and 5 plus domains, which included NT and 2000 servers located at over 35 locations across the nation. Supported all administrators at all the agency sites. Managed the agency’s Active Directory environment. Supporting 3500 user base across the country. Setup managed backup for servers using Backup Exec and tape libraries. Developed Windows XP Images for laptops and Desktops. Developed tested and deployed Novell Zen Works Apps across the agency. Managed the WSUS server for the Agency. Supported the Helpdesk by resolving any issues that cannot be resolved. Use batch commands and powshell to automate, to perform tasks and trouble shoot server issues.
State of Maryland DHR 12/01 to 11/05
311 W Saratoga St, Baltimore MD 21201
Senior Systems Engineer
Support Windows Servers for the agency. Lead for a team of four. In charge of over 40 servers and 30 plus domains, which included NT and 2000 servers in every county and Baltimore city? Managed the agency’s Active Directory environment. Supporting 8000 users statewide. Developed server installs guidelines for the agency which included software and hardware settings for Raid controllers, USB and FireWire devices. Developed Citrix server plan to publishing applications for agency across the state. Assisted with hardware and software problems for windows servers and Workstations. Managed the SOPHOS virus software and updates for servers. Managed the agency’s WINS, DNS, and email virus/Spam application servers. Installed and managed SQL servers for Argent and Remedy systems. Oversee the migration of applications from Novell Server to Windows 2000 environment. Working on project to move all mainframe gateway services from Novell to Windows 2000 Host Integration Server. Setup managed backup for servers using Backup Exec and tape libraries. Upgrading Windows NT servers to 2000 and 2003. Developed Windows XP Images for laptops and Desktops. Setup and maintain MKS version control server for Developers.
US Department of Agriculture 7/01 to 9/01
1200 Independence Ave NW, Washington DC
Senior Systems Administrator
Lead in a team of 4 for Windows 2000 migration. Setup Windows 2000 server to migrate from Novell 411.
Created Windows 2000 Pro for desktops and laptops in an Active Directory environment. Migrated 600 NT/Novell users to 2000. Used Ghost and Sysprep to deploy and manage of systems.
Abt Associates Inc. 5/00 to 6/01
1110 Vermont Ave Washington DC 20005
Systems Administrator
Sole support for the DC office. Daily duties included network, hardware and software support for 70 users. Maintained NT40 and Novell 5 servers with CCMail and Exchange 5.5. Used Backup Exec for backup and restores. OS included Win95, Win NT, Win2k and Linux. Migrated all users to Notes R5. Implemented 100 Mg network to the desktop. Start3ed the Migration of users to Windows 2000. Supported WINS, DNS and also websites running on IIS and MS Proxy.
US Department of Education 9/98 to 4/00
600 Independence Ave Washington DC 20202
SENIOR Systems SERVER ADMINISTRATOR
Responsibilities included building and management of Windows NT servers and workstation. Windows NT and 95 software and hardware support including laptops including dialup services with Citrix and RAS. Administration of NT servers including user accounts, DNS, WINS, and access control. Setup and managed SQL and Oracle servers for different projects for the agency. Helped with deployment of Compaq SAN across the agency. Supported 9000 users across US. Member of level III team that solved all the high level or unsolved problems also helped in the migration from CCMail to Exchange 5.5 which included converting clients to exchange with outlook client.
US Committee for Refugees 2/98 to 7/98
1717 Mass. Ave. NW Suite 70, Washington DC 20036
SENIOR SYSTEMS ADMINISTRATOR
Managed Novel 3.12 and Windows NT 4.0 network. Supported 200 users at this site. The duties included NT, Exchange 5.0, WINS and Novel administration and maintenance. End user training one on one and group training, hardware and software support for pc and laptops, server backup with Backup Exec. Initialed daily duties. Needs analysis with software and hardware recommendation, purchase sand implementation were part of day-to-day duties?
US Department of Education 11/96 to 2/98
600 Independence Ave. SW Washington DC 20202
SENIOR SYSTEMS ADMINISTRATOR
Supporting 500 users at head quarters. Responsibilities included building and management of Windows NT servers and workstation. Windows 95 and Windows 311 user support and hardware support is part of job. Mac support is a part daily duty.
Hewlett Packard 4/96 to 8/96
100 Circle Blvd. Corvallis OR. 97330
PC TECHNICAN
One of 8 technicians that installed Windows 31, Windows 95, and Windows NT Operating systems. Also supported CCMail, MS Office, and Netscape for on site users. Knowledge of MS Lanmanager and TCP/IP configuration required. Job also included one on one training with users on the hardware and operating system. Operating systems installed on HP Desktops and laptops available on the market including p6 systems.
Navsea Corp Help Desk Navy 11/95 to 3/96
Crystal City VA.
SENIOR COMPUTER TECHNICIAN
One of 15 Technicians that supported the Navsea Command of Navy. Duties included support of Novell 3.12 and 4.1, Windows 3.1 3.11 and Workgroups, Windows 95 operating systems. Apps included Super TCP, WinWord, WordPerfect, Excel, PowerPoint, and CCMail, Netscape and all other Windows and Dos programs. Trouble-shooting hardware and software problems, network and local printing, and network connection problems were part of the job.
FJS INTERNATIONAL 06/95 to 12/95
Seabrook Md.
CONSULTING
Company that I started with a few friends. Design and implemented Windows networks. Designed Lotus Notes Network and apps. Data migration and network support. Hardware support and purchasing.
Dental Benefit Providers 2/94 to 8/95
7200 Wisconsin Ave. Bethesda Md. 20814
PC SUPPORT SPECIALIST
Sole Technician for 250-user windows network. Admin for Novell 3.12 network and Windows NT network. Duties included hardware and software support for all users and systems including remote locations. Setup Oracle servers for data migration. Designed and implemented Lotus Notes network and helped design apps for it. Other software included WinWord, Excel, Access, PageMaker, and other windows and dos based apps. Hardware included 386, 486, Pentium and Dual Pentium system with as much as 10gig of disk space.
General Conference of SDA 2/90 to 2/94
21501 Old Columbia Pike Silver Spring Md. 20904
COMPUTER TECHNICIAN
Part of Computer Department’s Service Center for Seventh-day Adventist Church World Headquarters. Supporting 700 users in-house and many more around. Job included setup, burn-in, installation, and maintenance of IBM, Compaq and Clone desktop, towers, servers and laptops systems. Software testing, installation, training, and troubleshooting made up a big part of job. Hardware and software support for all MAC systems was provided. Consulting with users to formulate user
Hardware and software needs were a role of mine.
Dynamic Concepts, Inc. 3/89 to 10/89
2176 Wisconsin Ave. Washington DC 20007
COMPUTER SPECIALIST
Computer Specialist for National Institute of Child Health in Bethesda Md. Duties included hardware and software support. User training and hardware setup and installation were a big part of the job. IBM and AST systems and HP printers made up majority of equipment. Also supported DCI headquarters in Washington DC.
Capital Management Services, Inc. 10/87 to 12/92
3200 Martin Luther King Ave Washington DC 20032
COMPUTER TECHNICIAN
Duties included setup, installation and maintenance of PC systems. Software installation and training rendered to all users. Drew up service contracts upon user’s request. Board level hardware support was maintained.
Clearance
OPM Public Trust
Certification
Security +
MCTS 2008
MCSE
MCP ID# 1491251
SKILLS:
Managing Windows Server 2008R2, Windows Server 2012R2, Windows Server 2016, Windows Server 2019 and Windows Server 2022 networks in multi domain
Manage VMware 7 and VMware 8 environment
Setup and Managed BigFix which included build and setup of Top Level and Site Level Relays for Enterprise. Trouble shooting and resolving BigFix client updates for Servers, Laptops and Workstations. Packaging and deploying application and updates. Troubleshooting and resolving relay issues including relay updates and package distribution issues.
Use Tenable Security Center to scan systems and validate systems after updates and or fixes has been installed.
Used Microsoft SCCM and MCM to package and deploy applications and patches to Servers
Used Tenable Security Center to run scans and remediate security issues on Servers and workstations
Manage Netapp NAS
Manage NetBackup 10 in Enterprise
Experience with installation and management of Windows Server 2008R2, Windows Server 2012R2, Windows Server 2016, Windows Server 2019, Windows Server 2022, Windows 10 and Windows 11.
Taken the following classes toward certification
VMware VCP 5
MCITP
Certified Ethical Hacker
CCNA
Security +
ITILV3
Enrolled and finished MCSE Certification classes.
Hold a Public security clearance. Cleared on May 26, 1999
Notes.
Worked on and fixed all brand of servers and pc including Compaq, Dell, HP, IBM and other compatible systems. Have worked all hardware including Raid controllers, network cards, scanners, and usb and fire wire equipment.
Able to read and understand Schematic diagrams. Can use various test equipment to fix faulty devices.
Able to trouble-shoot PC to the board using various test equipment, software and knowledge gained over the years.
EDUCATION:
VMware Educational Center
Washing DC
Taken VMware 5.0 VCP class
ASM Educational Center 01/2010 to 06/2010
Rockville MD
Taken the following classes. Microsoft MCITP 2008, CEH, and CCNA classes
Symantec Education Center
Herndon VA
Took a week long class on Netbackup Administration. This class included lectures and hands on lab work on managing Netbackup 6.5x Enterprise.
COMPUTER ANALYTICS 6/99 to 8/99
8241 Georgia Ave. Suite 100, Silver Spring MD 20910
Finished the MCSE certification classes. The class includes text work and hand-on lab work.
TESST Electronics 1/87 to 4/89
5122 Baltimore Ave. Hyattsville Md. 20781
MAJOR ELECTRONICS TECHNICIAN
GPA 3.7
The comprehensive program included hands on labs that utilized 1/3 of the 2-year course. A 90% attendance was maintained.
References: Available upon request.
Contact this candidate