Customer Service Cell Biology

Education

Purdue Global University West Lafayette, IN

Masters of Health Informatics 10/2025

Central State University Wilberforce, OH

Biology 05/2021

Relevant Coursework

Organic Chemistry I & II w/lab, General Chemistry I & II, Nutrition in Health & Disease, Molecular Cell biology, Molecular Genetics, Zoology, Scientific Writing, Fundamentals of Bio I & II, Microbiology, Comparative Anatomy of Vertebrate, Plant Biology, Introduction to Biochemistry, Internship in Sustainable Agri, Molecular Cell Biology w/Lab. Database Design & SQL, Leadership and Management in healthcare, Organizational Development and management for health information. Skills

Organizational Skills, Microsoft Office, Communication skills, Computer literacy, Customer service Experience

SC JOHNSON Chicago, IL

Quality Technician 10/2021 - Present

● Quality Control and Assurance ● SAP Implementation ● Verify tested equipment is calibrated and working properly. ● Inspect raw material and finished goods products to verify quality and disposed items that did not meet SC Johnson requirements. ● Prepare and label solutions for testing. ● Redzone Implementation. ● Identify and make corrective actions. ● Equipment Validations within the facility. ● Conducting NCR’s shift findings discrepancies (Non Conformance Reports) ● Creating & Presenting Quality Corner Presentations ● Support Senior Analyst to collect data that will improve adjustments in upfront adds to batch sheets. ● Showcasing Quality POD Presentations ● Educating incoming new hires to improve their quality skills. ● Performing Micro testings on all Method and Mrs. Meyers’s products. ● Troubling shooting and problem solving quality issues discrepancies on production floor. ● Ensure compliance with relevant safety and quality regulations. The Fresh Market Chicago, IL

Bakery Clerk 11/2015 - 09/2021

● Welcomed customers and responded to their questions regarding bakery products. ● Learned the tips and requirements for baking, labeling and stocking.

Sustainable Agriculture Wilberforce, OH

Student Intern 01/2021 - 05/2021

● Researched COVID 19 including heath effect, effectiveness and safety of vaccines, COVID-19 variants, pregnant women that were affected. ● Developed a detailed report on how to educate people on what COVID-19 is and how it spreads from country to country.

Comparative Anatomy of Vertebrate Wilberforce

Student Intern 09/2020 - 12/2020

● Dissected and located structures in the sheep brain and identified medulla, pons, midbrain, e.t.c. ● Analyzed a pregnant pig and sheep heart to identify similarities to the human heart. Lavish Executive Board Wilberforce, OH

Secretary 08/2018 - 01/2020

● Organized over 8 events to educate students on financial responsibilities, hygiene, and uplift women on campus. ● Collaborated with the student government association to secure the event space. ● Coordinated with different community centers and women shelters to organized volunteer opportunities for 15-20 members for the organization. ● Supported other executive board members when they were not present with their leadership responsibilities. Molecular Genetics Wilberforce, OH

Student Intern 08/2019 - 12/2019

Dayna McNeil

773-***-**** *********@*****.*** Chicago, IL

● Prepared microscope slides to analyze bacteria and DNA. ● Studied genes to research different diseases. ● Used Gel Electrophoresis to separate DNA fragments associated with size.

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