Data Management Office Operations
Resume:
ISABELLE GARCIA
********.*.******@*****.***
• 202-***-****• Washington, DC
Detail-oriented with extensive experience in operations, data management, and administrative leadership. Skilled in optimizing office workflows, managing enterprise systems, and ensuring compliance with financial and regulatory requirements. Adept at implementing Salesforce solutions, overseeing vendor relationships, and coordinating cross-functional support services to enhance operational efficiency. Proven ability to manage budgets, streamline processes, and develop data-driven strategies that improve organizational effectiveness. Strong background in facility operations, staff development, and community program coordination, with expertise in process automation and organizational development. Highly organized with a keen eye for detail and a commitment to driving seamless office operations.
Areas of Expertise
• Office Operations Management
• Budgeting & Expense Management
• Vendor & Facilities Management
• Process Improvement
• Data Management & Reporting
• Staff Coordination & HR Support
• Regulatory Compliance
• Supply Chain Management
• Internal Communications
Career Experience
Business & Data Manager, Voices for a Second Chance, Washington DC 05/2024 - Present Manage hardware, network maintenance, and technology training to enhance efficiency. Oversee grant-funded programs, ensuring compliance and optimal fund utilization. Administer office operations, including service contracts, insurance, and supply procurement. Prepare detailed financial and operational reports for executive leadership. Develop community outreach initiatives to expand resources and partnerships.
Key Achievements:
• Directed the end-to-end implementation of a tailored Salesforce platform, streamlining data operations and analytics workflows.
• Enhanced organizational efficiency by improving IT infrastructure and training staff on technology best practices.
• Strengthened grant compliance processes, ensuring funds were allocated effectively for client support.
• Led the "Adopt a Family" program, coordinating donations and distributions to families in need. Program & Operations / Data Specialist, Voices for a Second Chance, Washington DC 02/2022 - 05/2024 Ensured compliance with grant regulations by maintaining precise data within the OVSJG software. Managed documentation and reporting for "New Terrain" program applications and expenditures. Implemented case management software to improve data precision and presentation. Supported office operations and assisted in program coordination. Key Achievements:
• Implemented a case management software system, increasing data accuracy and accessibility.
• Strengthened internal reporting processes, enhancing transparency and financial accountability. Accounting Manager, Cepheid, Inc, Toulouse, France 05/2014 - 11/2021 Supervised and managed a team of 12 accountants overseeing 38 accounts globally. Led the monthly financial close process, including data validation, transaction recording, account reconciliations, and financial reporting. Developed and implemented accounting policies and operational strategies to enhance efficiency. Provided cross-functional support to finance teams, including AP, AR, Treasury, FP&A, and Consolidation. Collaborated on IT initiatives such as ERP enhancements and new entity deployments. Key Achievements:
• Managed financial operations for a multinational organization, ensuring compliance and efficiency.
• Led process improvements that streamlined financial reporting and enhanced data accuracy.
• Played a key role in ERP enhancements, improving system functionality and financial tracking.
• Strengthened cross-functional collaboration between finance teams to optimize performance. P a g e 2 2
Additional Experience
• Controller Les Halles, Inc
Education
• Master of Arts in Administration & Accounting, Collège Auguste Renoir Cagnes-sur-Mer, France
• Bachelor of Arts in Administration, Lycée Ozenne Toulouse, France Languages
• English
• French
Affiliations
• Computer Literacy: MS Office Suite, Adobe
• Data Management: Hyperion, Salesforce
• Case Management: ETO Software
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