Behavioral Health Case Manager

Joseph Fisher

***************@*****.*** 602-***-**** Phoenix, AZ

Professional Summary

Case Manager and Behavioral Health Specialist with over 6 years of experience in crisis intervention, group facilitation, and individualized treatment planning. Proven ability to deliver trauma-informed care, support SMI populations, and lead evidence-based groups

(CBT, DBT, REBT). Skilled in interdisciplinary teamwork, client advocacy, and electronic health records (EHR). Certified in Peer Support (CPSS) and Behavioral Health (CBHT). Core Competencies

● Crisis Intervention & Risk Assessment

● Case Management & Peer Support

● Group Therapy: CBT, DBT, REBT

● Treatment Planning & BPSA Documentation

● EHR/EMR Systems (Avatar, Cerner, etc.)

● Multidisciplinary Collaboration (ACT Teams)

● SMI Services & Recovery-Oriented Care

● Client Advocacy Trauma-Informed Approach

Professional Experience

Virtue Recovery Center — Case Manager

Jul 2024 – Present Phoenix, AZ

● Conduct biopsychosocial assessments and develop person-centered treatment plans.

● Coordinate care with clinical teams and insurance providers for continuity of care.

● Maintain accurate EHR documentation and ensure compliance with agency protocols. Monument Recovery — Case Manager & Group Facilitator May 2024 – Present Phoenix, AZ

● Lead group therapy sessions using CBT and DBT modalities.

● Manage client caseloads and provide crisis intervention and discharge planning. New Freedom Mental Health Services — Group Facilitator May 2023 – May 2024 Phoenix, AZ

● Facilitated 3–5 weekly groups focused on relapse prevention, emotional regulation, and life skills.

● Collaborated with treatment teams to adjust client goals and interventions. TERROS Health (via Royal Personnel) — ACT Case Manager May 2021 – Feb 2023 Phoenix, AZ

● Delivered mobile case management for SMI-designated clients under the ACT model.

● Coordinated psychiatric services, housing support, and crisis stabilization resources. Arizona State Hospital (via Everest Staffing) — Behavioral Health Technician Apr 2020 – May 2021 Phoenix, AZ

● Supported civil and forensic patients in a secure behavioral health setting.

● Ensured therapeutic engagement while maintaining safety standards and documentation.

Other Behavioral Health Roles

2018 – 2020 Concentric Healthcare, Quail Run/UHS

● Served in direct care and support roles for clients with co-occurring disorders. Certifications

● Certified Behavioral Health Technician (CBHT)

● Certified Peer Support Specialist (CPSS)

● First Aid / CPR Certified

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