Customer Service High School
Resume:
La’Heaven Stewart
Statesville, NC *****
**********@*****.***
Professional Summary
I have 5 years experience in customer service and handling cash. My most recent job is assisting customers with their order at McDonalds, and running drive-thru while handling money and credit card payments.
Work Experience
McDonalds Crew Member
McDonald's-Statesville, NC
November 2024 to Present
• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
• Handled customer inquiries and complaints in a professional manner, resolving issues promptly
• Assisted in training new crew members on company policies, procedures, and customer service standards
Server
IHOP-Mooresville, NC
March 2024 to December 2024
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
• Collaborated with kitchen staff to ensure accurate preparation of food orders according to customer preferences
• Demonstrated strong knowledge of allergens and dietary restrictions to accommodate special requests from customers
• Resolved customer complaints or concerns promptly and professionally to ensure guest satisfaction Education
High school diploma
South Iredell High School - Troutman, NC
August 2021 to May 2024
Skills
• Food Preparation
• Cashiering (2 years)
• Food Service (2 years)
• Cleaning Experience (5 years)
• Cash Handling (5 years)
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