Data Entry Product Manager

Nibedita Panda

Sr Technical Product Manager at GE Healthcare

CONTACT ME: ******************@*****.***

US Mobile: +1-984-***-**** India WhatsApp : 966-***-****

Cary, North Carolina

LinkedIn : https://www.linkedin.com/in/nibedita-panda-25850121/

SUMMARY

Worked in organizations like GE Healthcare, PwC, Arrow Electronics. Results-driven Product and Project Management Professional with progressive Leadership experience in Business Analysis, Training and Communications, Incident/Change/Problem Management, Vendor/Stakeholder management. Have demonstrated exceptional skill in resolving large and complex business challenges and attaining peak levels of performance.

ACOMPLISHMENTS and ACHIEVEMENTS

Successfully led and executed multiple implementation projects, delivering end-to-end solutions tailored to customer requirements.

Achieved a 10% reduction in operational costs by consolidating multiple vendors into a single provider.

Recognized by management for ensuring a smooth transition, enhanced stability, and improved operational efficiency.

Reduced the weekly maintenance window by 50% through the implementation of automated scripts.

Lowered Level 1 resource requirements by 25% through alert enhancements, resulting in significant operational cost savings.

Successfully transitioned to different vendors on four occasions, ensuring seamless continuity.

Conducted annual Disaster Recovery (DR) drills for all production environments, ensuring high availability.

Led annual data purging activities as part of housekeeping, reclaiming unused storage and reducing hardware rental costs by 25%.

Achieved $1.5 million in operational cost savings by migrating to OCI Cloud as part of the TSA exit, enhancing efficiency in alignment with a cloud-first strategy.

Successfully migrated the entire ERP environment from Solaris to Oracle Exadata (Linux).

Led major projects, including the upgrade of Oracle EBS from 11.5.10.2 to 12.2.4 for GE’s largest ERP system (12+TB, 10,000+ users, $14 billion in revenue).

Effectively coordinated cross-functional teams, including Oracle ERP DBA, ERP technical and functional teams, ServiceNow, Load Testing, Performance Tuning, ALM, MyWorkspace, and BOX.

Ensured database security and compliance by proactively addressing vulnerabilities using security tools such as CrowdStrike and Qualys.

CERTIFICATIONS

CSM,PMP, OCA

SOFT SKILLS:

Agile, Scrum and Kanban Methodologies, Jira, MS365

ITIL, ITSM,SDLC

Analytical thinking, Assertive, Assessing outcomes, Assessing progress, Attention to detail, Conflict resolution, Collaborative, Coordination, Communication, Development, Executing plans, Evaluation, impact assessment, Leadership engagement, Managing meetings, Managing conflicts, Managing vendors, Managing relationships with stakeholders, Monitoring, Planning, Prioritising, problem solving, Risk assessment, Risk management

Project and Process development/improvement/coordination/implementation/initialisation/planning/reporting, Strategic planning, Strong verbal and communication

TECH SKILLS:

Oracle ERP DBA

Oracle SQL and PL/SQL

AI SKILLS

Generative AI, Chat GPT, MS Co-Pilot

EDUCATION

Graduation: B.Tech

College: SMIT, Berhampur, Orissa

Board: BPUT

WORK EXPERIENCE (Overall 15+ Years of IT Experience)

August 2015 – July 2024

Sr Technical Product Manager for ERP Systems

Job responsibilities: -

Successfully implemented Exadata servers and migrated databases from existing Linux servers to Exa servers using an Agile approach.

Facilitated cross-functional collaboration by forming and leading an Agile team comprising ERP functional consultants, DBAs, developers, testers, and business analysts.

Led the upgrade of Oracle EBS from 11.5.10.2 to 12.2.4 using Agile methodologies, ensuring a seamless transition with minimal disruption and enhanced system performance.

Applied an incremental development and testing strategy by breaking down the ERP upgrade into multiple sprints, prioritizing critical functionalities such as financial modules, procurement, and HRMS for phased implementation.

Ensured robust testing and validation by conducting iterative performance tuning, load testing, and performance validation after each upgrade in lower environments, optimizing system stability and efficiency.

Provided smooth operational support post-go-live, ensuring system stability and user satisfaction.

Led planning, scheduling, tracking, and monitoring of resource allocation, issue resolution, and risk management to ensure seamless project execution.

Maintained the quality and integrity of all project documentation using tools like BOX and MyWorkshop, ensuring compliance and structured data management.

Served as the Lead Manager for vendor transition activities, successfully overseeing four vendor transitions in the past nine years with an 85% success rate.

Using ITIL process tracking of incidents, problems, and changes using the ServiceNow tool, ensuring timely resolution and continuous improvement.

Led the resolution of critical P1/P2 issues, closely tracking Oracle Service Requests (SRs) to manage root cause analysis, bug fixes, and major system issues.

Maintained validation data in the ALM tool for external audits, ensuring FDA compliance for validated and GxP environments during major releases, including the R12 upgrade and two Exadata migrations.

Updated and routed validated DDS and DSDS documents in MyWorkshop to reflect changes in database architecture, server infrastructure, or operational standards.

Managed and maintained the overall ERP operations repository on BOX, ensuring all documentation remains up to date and aligned with operational processes.

August 2014 - June 2015

ERP Project Manager

Job responsibilities: -

Managed multiple stakeholders and technical teams in the installation, implementation, and integration of Oracle GoldenGate between Oracle EBS and FUSION APPS servers for PwC SDC's internal database.

Managed end-to-end project delivery and post-operational support in collaboration with architects and technical teams to implement new environments and successfully upgrade Oracle EBS from 11.5.10.2 on Solaris Server 9 to 12.2.4 on Solaris Server 10.

Executed the project using Agile methodology with Scrum, ensuring iterative development, continuous feedback, and efficient risk mitigation.

Managed the database upgrade from 10.2.0.2 to 12.1.3 via 11.2.0.3 for clients including Southern Co. and Fujitsu. Collaborated with DevOps teams to enhance Oracle ERP deployment processes, integrating Continuous Integration/Continuous Deployment (CI/CD) pipelines for automated testing, faster releases, and improved system stability.

Analyzed project scope and developed comprehensive documentation, ensuring clarity on requirements and deliverables.

Maintained a centralized knowledge repository to streamline information sharing and support ongoing project needs.

Led knowledge transition initiatives for new resources, equipping them with the expertise and training necessary to efficiently take on new assignments.

December 2008 - August 2014

TECHNICAL ANALYST – ERP DATABASE SUPPORT

Company: Arrow Electronics

Job responsibilities: -

Implemented Oracle on new Linux servers and migrated the database from 9i to 10g, 10g to 11g, and 11g to 12c using agile methodologies across various industries, including manufacturing, supply chain, and sales.

Provided 24/7 production support for Arrow's databases and EBS environment.

Executed manual code migration and implemented OBIEE, BI Publisher, and APEX systems for improved monitoring and streamlined reporting.

Managed overall operations of Oracle's EBS applications from 11i to R12.1 in coordination with vendors such as Datavail and Infosys.

Analyzed project scope to create essential documentation, developed and maintained a knowledge repository, and facilitated knowledge transfer to new resources, ensuring they were prepared for new assignments.

Oversaw monitoring, backup, recovery processes, and scheduled reports and blackouts on OEM.

Coordinated with technical architects to propose and design technical and process solutions that aligned with business needs and objectives.

I do hereby confirm that the information given above is true to the best of my knowledge and belief.

(Nibedita Panda)

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