Production Supervisor Customer Service
Resume:
BRUNO ORTEGA
**** ********* **. ********, **.****3
*****.********@*****.***
PROFESSIONAL PROFILE US Army Veteran. Bi-lingual English/Spanish. with over 19 years experienced in facilities, Manufacturing operations, inventory management, customer service and warehouse management.
COMPUTER SKILLS Knowledge of MS Word, Excel, Lotus Notes, Access, SAP, AX, Marel MC and PowerPoint
EMPLOYMENT EXPERIENCE
6/24 to Present EMP Manufacturing (plant closed) Coppell, TX
PRODUCTION SUPERVISOR
Couch and mentor supervisors
Enforce HACCP, CGMP, SDA and SOP guidelines
Create weekly Production Schedule
Analize the process for continues improvement
Use METRIX to improve productivity
Communicate daily with Supervisors and leads on the task ahead
Developing a culture of Team work
SQF Knowledge
Hire, fire and discipline employees
Managed Maintenance and warehouse
CGMP certification
ISO 9001 Certification
OTC certification
Heavy Chemical compounding
5/22 to 6/24 HERITAGE FAMILY FOODS Grand prairie, TX
PRODUCTION SUPERVISOR
Couch and mentor supervisors
Enforce HACCP, GMP, SDA and SOP guidelines
Create weekly Production Schedule
Analize the process for continues improvement
Use METRIX to improve productivity
Communicate daily with Supervisors and leads on the task ahead
Develop a culture of Team work
SQF Knowledge
Hire, fire and discipline employees
Knowledge of Lean Methodologies and Six Sigman
8/18 to 5/22 NIXON MEDICAL Cleburne, TX
PRODUCTION MANAGER
Budget Planning
Conduct monthly training and couch employees
Ensured order fulfillment
Confronting associates issues and providing appropriate feedback
Helping frontline lead become proactive vs. reactive
Changing behaviors through daily side by side coaching
9/16 to 8/18 MIZKAN AMERICA
PRODUCTION SUPERVISOR Dallas, TX
Supervise the operation of the plant after regular hours
Conduct monthly training and couch employees
Ensured order fulfillment
Enforced HACCP, GMP’s and SOP guidelines
Working knowledge of product specification, quality control, and waste prevention
Facilitate lean initiatives to reduce waste, down-time, and improve efficiencies
Develops and motivates the team to solve routine operational issues
Monitors and communicates performance to meet daily, weekly, and monthly targets
2/14 to 9/16 PARKERS PRODUCTS Fort Worth, TX
LEAD SUPERVISOR
Supervise 3 supervisors
Train and couch new employees
Ensured order fulfillment
Enforced HACCP, GMP’s and SOP guidelines
Working knowledge of product specification, quality control, and waste prevention
Changed the culture to a team work oriented culture.
Accomplished an increase in productivity and reduced labor hours.
03/12 to 02/14 STANDARD MEAT Saginaw, TX
PRODUCTION SUPERVISOR
Supervised 1 leads and 67 employees
Ensured order fulfillment
Enforced HACCP, GMP’s, USDA and SOP guidelines
Able to proactively plan and change processes according to customer need
Managed manufacturing personnel with integrity and discipline in a fast-paced environment.
Marel knowledge
Foresee future staffing/equipment need for budgeting purposes
Conducts performance evaluation.
Shipping and Receiving knowledge
10/08 to 03/12 SARA LEE FOOD Haltom City, TX
OPERATION SUPERVISOR
Supervised 5 leads and 160 employees
Monthly, train all employees on safety and food safety
Enforced HACCP, GMP’s, USDA and SOP guidelines
Able to develop plans and processes
Managed personnel in a high speed manufacturing environment.
Experience in Lean manufactoring Principal
5 S knowledge
Identifies future staffing/equipment need for budgeting process
Maintained and enforced company policies.
Responsible for discipline of floor associates.
Conducted performance evaluation.
09/05 To 1/08 DISCOVERY FOODS (formerly VIP Foods) Fort Worth, TX
PRODUCTION SUPERVISOR (01/06 to 1/08)
Supervised and oversaw 6 production lines consisting of up to 96 employees
Trained, appraised performance and disciplined employees
Responsible for the overall direction, coordination and evaluation of department
Enforced USDA and OSHA guidelines
Maintained product quality and production goals
Waste control
Responsible for the maintenance and up-keep of the Sprinter (box maker), Hinds-bock (sauce dispenser), Yamato (Data weight), Macro-Mate (Weight checker) machines
SANITATION SUPERVISOR (09/05 –12/05)
Trained and supervised a crew of 6 employees
Oversaw the usage of industrial cleaning chemicals
Inspected all equipment daily for sterilization prior to USDA inspectors
Maintained daily, weekly, and monthly maintenance program per USDA standards
In charge of entire plant
TECSTAR NIGHT SUPERVISOR 09/03 - 09/05 Hazle, TX
THE WOMEN’S SHELTER FACILITY SUPERVISOR 10/01 – 06/03 Arlington, TX
ACCENTURE FACILITY ANALYST 03/99 – 08/01 San Ramon, CA
MILITARY
07/85 – 11/94 U.S. ARMY RESERVE, Dublin, CA
Instructor for the Sixth Army NCO Academy – Taught leadership
06/81 – 06/85 U.S. ARMY Germany and California
SECTION SERGENT
Managed and supervised a team of eight engineers. Accountable for five million dollars of equipment
EDUCATION
2086 Computer learning center. Data process Certificate
2008 AIB International certificate on Food Safety and Sanitation
1995Certified by Federal Mediation and Conciliation Services in Relationship Building for Problem Solving Teams and Interest-Based Problem Solving
08/89 – 06/92 SKYLINE COLLEGE, San Bruno, CA.
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