Quality Control Customer Relations

Terrence Gudu

Zimbabwe ************@*****.*** +263*********

SUMMARY

Experienced Classifier with a strong background in the Tobacco Industry. Skilled in customer relations and adept at working in a team. Currently employed at Voedsel Tobacco International, where I have been responsible for classifying Tobacco into its according grades. I hold a Bachelor of Science Honors Degree in Hospitality and Tourism from Chinhoyi University of Technology and a Certificate in Tobacco Classification. My goal is to continue excelling in the Tobacco Industry and contribute to the overall success of the organization.

EXPERIENCE

Classifier

Voedsel Tobacco International March 2020 - Present

• As a classifier i play a crucial role in in ensuring the quality and consistency of tobacco

• Responsible for grading tobacco based on size, color and texture

• Responsible for maintain high standards of quality control to contribute to the production of premium tobacco products. Attache

Bulawayo Rainbow Hotel January 2017 - December 2017, Bulawayo

• Assisting with guest check-in and check-out

• Front desk operations

• Reservations management

• Observing and learning the practical aspects of hotel operations and guest service standards EDUCATION

Bachelor of Science Honors Degree in Hospitality and Tourism Chinhoyi University of Technology • Chinhoyi • 2019 CERTIFICATIONS

Tobacco Classification

TIMB • 2022

• Certified in Tobacco grading and presentation, Marketing rules and regulations, Leaf appraisal and Agronomic practices. SKILLS

Task prioritization

Conflict resolution

Quality Control

Time Management

Quality assurance

Customer Relations

.

.

Contact this candidate