VIP sales, Customer Service Engagement

Morgan Gatliff

623-***-**** • *************@******.*** • Litchfield Park, AZ

Objective

Energetic and customer-focused professional seeking a Hostess position at your restaurant. Adept at creating a welcoming atmosphere, managing guest seating, greeting customers warmly, and ensuring an organized and welcoming entrance experience. A fast learner with open availability and a strong ability to adapt in a fast-paced environment. Experienced in sales and customer engagement, with a proven ability to build rapport with guests, support smooth front-of-house operations and create memorable first impressions. Passionate about the hospitality industry and dedicated to providing top-tier service in any environment. I am excited to bring my enthusiasm and dedication for exceptional service to a team that values guest satisfaction and professionalism.

Skills & Qualifications

● Strong customer service and hospitality skills

● Excellent communication skills for answering guest questions and relaying feedback to management

● Flexible with schedule changes, special events, and daily operations

● Committed to safe work practices and professional standards

● Experience handling cash and managing transactions efficiently

● Ability to greet, seat, and communicate with guests to enhance their experience

● Skilled in maintaining a clean, safe, and guest-friendly dining environment

● Quick learner with a flexible schedule and strong work ethic

● Excellent communication and problem-solving skills

● Very confident and able to maintain a positive attitude

● Extensive experience in sales

Relevant Experience

● Club Staff & Customer Service Roles

Various night clubs in Arizona • 2018-2022

● Interacted with guests, creating a fun and engaging atmosphere

● Handled cash transactions, ensuring accuracy and efficiency

● Assisted in crowd control and managed interactions with intoxicated patrons

● Provided excellent customer service, addressing guest needs promptly

● Worked closely with security and management to maintain a safe environment Education

Currently pursuing a degree in Finance (Online)

Availability

● Open availability, including nights, weekends, and holidays

Contact this candidate