Community Outreach Customer Service

VUYELWA SOKANYILE

Contact: +065-***-**** Email: *******************@*****.*** Address: Tsakane, Brakpan, 1548

Professional Summary

Confident and committed individual with experience across retail, fieldwork, and educational assistance roles. Equipped with strong problem-solving, communication, and listening skills, with a passion for supporting community-based initiatives and fostering positive learning environments. Seeking challenging opportunities to further develop and contribute effectively within a dynamic organization.

Core Competencies

Strategic Communication

Problem Resolution

Team Collaboration

Active Listening and Client Engagement

Adaptability and Flexibility

Time Management and Prioritization

Professional Experience

Educator’s Assistant

Tholulwazi Secondary School

February 2021 – June 2021

Supported teachers in classroom management and administrative tasks.

Assisted students with learning materials and monitored class activities.

Engaged in one-on-one sessions to provide additional academic support.

Fieldworker

Pax Advisory (750amped)

June 2020 – November 2020

Conducted community outreach to educate residents about health topics, especially COVID-19.

Collaborated with team members to gather community data and assess health awareness levels.

Delivered clear and accurate information to address community concerns.

Shop Assistant

Goodeez Superstore

May 2023 - April 2024

Assisted customers in locating products and provided recommendations.

Maintained store organization and ensured displays were well-stocked.

Managed cash transactions and ensured a high level of customer service.

Education

Nail technician

LBC growth academy

Articulated Dump Truck (ADT) L2

Wheelset Academy’

N4 in Electrical Engineering

Ekurhuleni East TVET College

Matric

Nigel Secondary School

Projects

Peer2Peer

Counseled school students on personal and academic challenges.

Volunteered at disability homes, offering support and engagement for residents.

750amped

Focused on community health education, particularly related to COVID-19 prevention and awareness.

Technical Skills

Microsoft Office Suite (Word, Excel)

Basic Electrical Engineering Principles

Articulated Dump Truck Operation

Community Outreach and Engagement

Languages

English - Fluent

IsiZulu - Fluent

IsiXhosa - Basic

References

Zandile Ntshabade

Supervisor, Goodeez Superstore

Email: **********@*****.*** Phone: 072-***-****

Manthodi Moopeloa

Provincial Coordinator, Pax Advisory

Phone: 067-***-****

Mr. Karabo I Matjomane

Science HOD, Tholulwazi Secondary School

Phone: 084-***-****

Contact this candidate