Customer Service Data Entry
Resume:
Myisha Nelson
Las Vegas *****
************@*****.***
Summary
To obtain a challenging position utilizing my experience and offering an opportunity for professional growth based on my experience and performance.
Accommodating Patient Service Representative offers account management, data entry and customer service paired with proficiency in Microsoft Word and Excel. Greets and checks in patients and verifies correct patient information. Communicates with customers in courteous, respectful manner.
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Compassionate Healthcare Customer Service Representative known for high productivity and efficient task completion. Skilled in patient communication, data entry accuracy, and healthcare policy understanding. Excel in active listening, empathy, and problem-solving to enhance patient satisfaction and support team objectives.
Patient-focused Healthcare Customer Service Representative with background in managing patient inquiries, resolving issues and providing information on healthcare services. Strong communication skills and ability to maintain positive relationships with patients, families and medical staff. Proven record of improving customer satisfaction and streamlining processes for better efficiency in healthcare environments.
Skills
Social Perceptiveness
Coordination
Active Listening
Team Participation
Customer Service
Cooking
Kitchen Experience
Critical Thinking
Honesty
Integrity
Attention to Detail
Dependability
Willingness to go the extra mile
Responsibility
Common Sense
Cashiering
Computer literacy
Retail sales
Customer support
Cash Handling
Food Preparation
Cleaning Experience
Microsoft Word
Childcare
Communication skills
Phone etiquette
Technology sales
Merchandising
Stocking
Experience with children
Experience working with students
Teaching
Classroom experience
Multilingual
Front Desk
Nursing
Hospital experience
Sales
Hotel experience
Hospitality
Cash register
Typing
Early childhood education
Microsoft Office
Computer skills
Medication administration
Writing skills
Financial services
Law enforcement
Restaurant experience
Classroom management
Caregiving
Care plans
Organizational skills
Office management
Administrative experience
Home health
Home care
Senior care
Alzheimer's care
Dementia care
Electronic health records
Client communication
Basic medical procedures
Electronic medical records
Patient care
Team collaboration
Documentation accuracy
Time management
Customer service
Certified in CPR/AED
First aid certification
Experience
July 2023 - Current
Missouri Department of Mental Health - St. Louis, US
Support care assistant
Caregiver, feeding residents, changing them, etc
Maintained detailed records of services performed on clients.
Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Performed light housekeeping duties such as changing bed linens, dusting furniture and vacuuming carpets.
Assisted with physical therapy exercises prescribed by a licensed therapist.
January 2024 - December 2024
UPS - Earth City, Missouri
Delivery Helper
Used digital database to keep records of units and stock moved.
Cleaned and maintained the interior and exterior of delivery vehicle on a regular basis.
Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Unloading the truck, staging
Loaded merchandise into truck according to established procedures and regulations.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Inspected items for damage prior to delivering them.
Scheduled pick-up and drop-off locations for incoming and outgoing shipments.
May 2024 - October 2024
Barnes Jewish Hospital Emergency Department - St Louis, Missouri
Receptionist
Compiled data from various sources into organized reports for management review.
Coordinated company events with venues and advised staff of pertinent details.
Collated, bound and stored computer-generated reports.
Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
April 2023 - September 2024
Sinclair & Rush - Fenton, US
Warehouse Associate
Working the conveyers, packaging
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Communicated effectively with team members on matters related to work assignments.
Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
Maintained accurate inventory records through manual and computerized systems.
February 2023 - June 2024
Primerica - St Louis, Missouri
Life Insurance Agent
Developed marketing strategies to compete with other individuals or companies selling insurance.
Evaluated current financial situation of clients before recommending any policy changes.
Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Coordinated with other financial professionals to offer comprehensive financial planning services.
Achieved repeat business and referrals through personalized services.
Sought out new clients and developed clientele by networking to find new customers.
February 2023 - March 2023
First Student - Kirkwood, US
Bus Monitor
Bus moniter, making sure kids are all seated, counted everyone
August 2022 - November 2022
SHELLS - St. Louis, US
Cashier
Cashier, retail, cleaning
Scanned merchandise using point-of-sale system for accurate purchase totals.
Processed customer payments quickly and returned exact change and receipts.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered customers' questions and provided information on store procedures or policies.
Performed other duties as assigned by management.
March 2022 - July 2022
Sykes Work from Home - Hazelwood, US
Customer Service Representative
Answering calls, sales .
Education and Training
April 2025
St Louis College of Health Careers Fenton, MO
College in Medical Assisting
May 2016
Kirkwood High School
High School Diploma
Certifications
Food Handler Certification
CPR Certification
First Aid Certification
CNA
Personal Information
Work Permit: Authorized to work in the US for any employer
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