Information Technology Windows Server

Ontair Watkins

***** *. ********* ***

Chicago, IL 60628

Home: 312-***-****

Email: *************@***.***

QUALIFICATIONS

** ***** ** ********* *********** running Enterprise Level hardware and applications.

Senior level experience in Storage Technologies such as NetApp, Hitachi, HP, Azure, Rubric, VMware ESX, Data Domain/CommVault Manage 10,000+ servers in a global environment

Hardworking and loyal individual with great communication and organizational skills

Productive time management

Able to multitask working on many projects simultaneously

Enjoy learning new technologies in order to remain productive

Technology Experience

OS Software: Technologies:

Microsoft Windows Server 2008/2012/2019/2022

Microsoft Windows 2000 Netapp Cluster mode

Microsoft Windows XP HP Command View for EVA

Microsoft Windows Vista Citrix Presentation Server 3.0 – 4.5 (Xen Desktop)

Microsoft Windows 7 & 8 Citrix Web Interface 4.0 – 5.0

Active Directory, DNS, DHCP Citrix Access Gateway Enterprise (Netscaler)

Microsoft Azure Microsoft Exchange

Microsoft Office 365

Microsoft SQL

Windows Server Update Services (WSUS)

Microsoft Internet Information Services (IIS)

Trend Micro Anti-Virus

NetApp On command

Hitachi High Command

Commvault & NetBackup

Netapp Storage Grid

Rubik Cloud Cluster ES

Cloudian Hyper Store

Hardware:

NetApp A700s/Fas9000 (Fiber Channel SAN)

Hitachi VSP & HUS (Fiber Channel SAN)

HP ProLiant rack mount and Blade Servers

HP XP 2400/12000 (Fiber Channel SAN)

HP EVA 5000/8100(Fiber Channel SAN)

MSA2312/MSA1500 (Fiber Channel SAN)

HP Servers

HP Laptops/Desktops

Data Domain (NAS)

Cisco MDS 9513 & Cisco DSC9148

Brocade 6510

Virtualization Technologies: End User Software:

VMware vSphere 5.1 Microsoft Office Suite 2013

VMware vCenter Server Word, Excel, PowerPoint, Outlook

PROFESSIONAL EXPERIENCE

Arthur J. Gallagher and Co. Chicago, IL (February 2023 – January 2025)

Sr. Storage Engineer.

Global Storage Initiative

oHitachi VSP (SQL Clusters)

oHitachi HUS (Exchange)

oNetApp Series and Fas series A700 series

NFS – VMWare

Block File Server

CIFS – Citrix Profiles

NetApp V Filers and Balance Point

DR Strategy around storage and server infrastructure

SQL Cluster Specification

VMWare infrastructure for NetApp vFilers

Corporate NetBackup Infrastructure

SAN Switch and Storage System firmware & patch support / upgrades

SAN Switch and Storage System Performance Tuning

Arthur J. Gallagher and Co. Itasca, IL (April 2007- February 2023)

Global Storage Engineer

Responsible for centralized global maintenance and troubleshooting of all the following SAN technologies:

2-HP XP24000 2-HP XP12000 1-HP EVA5000 2-HP EVA8000

2-HP EVA8400 2-MSA 2312 3-MSA 1500

Storage in total over 800+ terabytes of data spread across multiple data centers.

Ability to add and manipulate storage with no downtime using command view 9.1

Manage over 400 servers 50% physical and 50% virtualized

Virtual servers running on VMware VSphere 4

Creation of new virtual machines within minutes utilizing VMware templates

Assist in on-call rotation 24/7 coverage

Level 3 support of end users

Created enterprise-wide policies and procedures

Gallagher Bassett (Division of AJG) Itasca, IL (Sept 2001-April 2007)

SAN Administrator

Install, maintain and troubleshoot HP EVA5000, HP EVA 8000 SAN and MSA 1500 SAN with 160+ terabytes of data

Install and maintain Data Domain, HP Data Protector backup suite and CommVault backup suit To provide 95% backup success rate for 70+ server environment

Administer 70+ X86 server environment

Use and create Microsoft VBScripting files to provide performance, disk utilization and other server related services, reports and monitoring

Install, maintain and troubleshoot HP Blade Environment

Architect responsibilities. Benchmarking, testing and recommendations for server, SAN and backup environment

Participate in Disaster recovery, provide all restores using Commvault & HP Data Protector, EVA configuration and recovery. Restore to dissimilar hardware

PROFESSIONAL EXPERIENCE (continued)

Gallagher Bassett (Division of AJG) Itasca, IL (Aug 1998-Sept 2001)

Mainframe Computer Operator

Execute print output of jobs and reports if needed.

Update and maintain the tape library.

Perform system shutdowns for scheduled maintenance.

Monitor all system processes on system and report any errors to ensure optimal Performance.

Self-Employed Chicago, IL (June 1999-December 2001)

Contractual Maintenance of NT Workstations and Servers

NT Server Updates

Data Security & Backup Management

Support & Integration of Network Applications

Management of users, groups, and system policies

Familiar with Windows and Novell conversions

Responsible for building all new user laptops and desktops.

Installed and troubleshot miscellaneous hardware, such as scanners, PDAs, printers, USB hard drives, business card scanners and external CD-RWs.

Acxiom Inc. Downers Grove, IL (August 1994-August 1998)

Print Operator

Execute jobs and reports on Laser and Impact printers

Maintain and troubleshoot problems on printers

Ran jobs on TSO, CA1, and JES2 environment

CERTIFICATIONS

NetApp

NCDA (NetApp Certified Data Management Administrator)

NCIE-SAN (NetApp Certified SAN Implementation Engineer)

Microsoft

MCP (Microsoft Certified Systems Professional)

MCSE (Microsoft Certified Systems Engineer)

EDUCATION

Moraine Valley College Palos Hills, Illinois

Information Technology, May 2004

Classes Included: Systems Development and Design, Management of IT Helpdesk, Information Resource Management.

Daley College January 1992

Classes Included: General education, Math, English, History and Sciences

REFERENCES

Available upon request.

Contact this candidate