Bianca Aguilar
Staten Island, NY *****
******************@*****.***
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude! Work Experience
RMA
Northwell Health-Staten Island, NY
February 2025 to Present
Performed and assisted with electrocardiograms (EKGs) to aid in cardiac diagnostics.
• Conducted patient intake, including vital signs and medical history documentation.
• Assisted cardiologists with outpatient procedures and diagnostic testing.
• Educated patients on pre- and post-procedure care, medication adherence, and heart health.
• Managed administrative tasks such as scheduling follow-ups and updating electronic health records
(EHR).
• Collaborated with nurses and medical staff to ensure efficient patient flow in a high-volume clinic. Registered Medical Assistant (RMA)
Northwell Flexstaff-Staten Island, NY
July 2024 to Present
Welcoming patients, supporting patients, obtaining personal and health information, preparing patients for visit with physician, Preparing rooms for patients as well as well as handling administrative tasks, sterilizing equipment and measuring vital signs
Lead Guest Coordinator
Ted And Company-Staten Island, NY
January 2018 to August 2023
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Resolved guest complaints and discrepancies in prompt and courteous manner.
• Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Onboarded new employees with training.
Education
Associate's degree in Medical Assisting
Saint Pauls School Of Nursing-Staten Island, NY
November 2022 to March 2024
Skills
• Sales (5 years)
• Patient Care
• EKG (2 years)
Certifications and Licenses
CPR Certification
RMA
June 2024 to June 2026
BLS Certification
January 2024 to September 2025
Certified Phlebotomy Technician
September 2023 to September 2025
National Certified ECG Technician
September 2023 to September 2025