Risk Management Information Technology

Michael J. Green

Cybersecurity Analyst

Houston TX 77088 Mobile: 713-***-**** *************@***.*** linkedin.com/in/mikegreenhouston/

Overview

Cybersecurity and Information Technology Specialist and Army veteran with 20+ years of IT experience, emphasizing client success. Proficient at problem-solving, communication, and adapting to change. Actively advancing cybersecurity and system security expertise. Creative problem solver.

Certifications

EC-Council Certified Ethical Hacker

ISC2 Certified in Cybersecurity

Splunk Core Certified User

Splunk Core Certified Power User

CompTIA CASP+

CompTIA Linux+

CompTIA Security+

Skills

Risk Management

Threat analysis

Ethical hacking

Security Tools

Network Security Principles

Network Configuration

Troubleshooting

Security Hardening

Vulnerability Management

Incident Response

Deadline Management

Customer Success

Verbal/Written Communication

Education

Bachelor of Science in Industrial Electronics, Cameron University, Lawton, OK

Associate of Applied Science in Industrial Electronics Technology, Cameron University, Lawton, OK

Relevant Experience

Cybersecurity Student Intern

Intellectual Point, Remote Jun 2024 – Present

Mastered fundamental cybersecurity principles, enabling effective risk management and threat mitigation strategies

Conducted comprehensive assessments to identify and remediate network vulnerabilities, enhancing overall network strategy

Gained proficiency in Linux OS, focusing on security and automation for cybersecurity applications

Developed expertise in leveraging Splunk for incident response and threat monitoring, optimizing security operations

Designed and implemented automation workflows using UiPath, improving efficiency in cybersecurity processes

Acquired in-depth knowledge of legal and ethical standards in ethical hacking and utilized hacking tools to perform penetration testing

Built and configured robust LANs, enhancing network performance and reliability

Expanded knowledge of advanced cybersecurity strategies, focusing on enterprise security architecture and risk management

Client Technical Specialist

Lenovo Corporation, Houston TX November 2013 – May 2015

Technical consultant to clients and sales teams

Presented Lenovo’s product portfolios to decision-makers, highlighting security features and the benefits of Lenovo’s solutions for enterprise cybersecurity.

Provided accurate product information for RFP and RFQ responses

Systems Service Representative

IBM Corporation, Houston TX May 2006 –Nov 2013

Delivered on-site data center support for IBM servers, implementing robust security measures

Led the secure installation of a 4,000-node HPC cluster at Exxon Corporation

Provided expert support for HPC clusters, performing repairs and updates

Authorized Cisco Service Provider, maintaining routers and switches

Dedicated Account Representative/ JPMorgan Chase, Houston, TX April 1998 – May 2006

Delivered end-to-end IT support for JPMorgan Chase branches

96 consecutive months of SLA compliance, all Houston area outages resolved in under 1 hour

Migrated 25 branches from Token Ring/Windows NT to Ethernet/Windows 2000

Mentored new team members on best practices for IT support and physical security

Other Experience

Onsite Installer

Xeikon USA, Houston, TX Mar 2023 - Jan 2024

Installed multi-media industrial laser printers and finishing equipment

Verified pre-install requirements for infrastructure and site layout

Met all customer acceptance milestones for 7 complete system installs

Field Service Representative

Lexmark, Houston, TX Mar 2020 – Mar 2023

Completed onsite repair of multi-function copier/printers

Advised end users of printer features and basic troubleshooting

Installed 10 Multi-function office printers at Academy Corporate Headquarters

Customer Service Representative

Pitney Bowes, Houston, TX Sep 2016 – Feb 2020

Led a team of 5 technicians maintaining a large fleet of HP PageWide web presses

Installed 6 Web Presses at client location

Implemented and maintained multi-vendor parts inventory system

Motor Sergeant/Tank Mechanic

US Army, Various Locations February 1983 – June 1991

Supervised a team of 5 mechanics and managed a maintenance facility

Planned and supervised field maintenance operations up to 30 days duration

Awards include Army Commendation Medal, Army Achievement Medal, Good Conduct Medal

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