SHELBY J. HANSENShelby J. Hansen
***************@*****.*** 1100 W. Calle Concordia, Tucson, AZ 85704 520-***-**** OBJECTIVES
I’m looking to obtain a full-time job with benefits that will allow me to expand my skills. Currently I am working in the food service industry. I strive to make sure every guest is well taken care of and impressed with the level of quality customer service. I am looking to expand my knowledge and expertise in other areas while still helping customers.
EDUCATION
Canyon Del Oro High School
May, 2010 High School Diploma
SKILLS
I am a hard worker, a quick learner and have a lot of experience in kitchens. I am a real people person and I love to make people smile. I serve everyone with the highest level of customer service. I pay close attention to detail and have great communication skills. My time management skills are impeccable, as I am always on the go serving customers. I can absolutely take care of the normal day to day duties, but I will also go above and beyond to make sure the guests are satisfied and keep coming back. I am always looking for ways to improve and keep an open mind for feedback.
EXPERIENCE
Tucson Tamale 7286 N. Oracle Rd. Tucson, AZ
Customer Service - September 2018 – Present
My responsibilities include taking orders, prepping and running food, ringing customers up at the register and handling cash. Daily deep cleaning duties.
Fairwinds Desert Point 10701 N La Reserve Dr. Oro Valley, AZ Server - October 2013 – Present
Ismael Williams - 520-***-****
Serving residents and guests, bussing tables, rolling silverware, resetting tables, entering orders on the pos system, cleaning and cooking duties.
The Red Lion Inn 7411 N. Oracle Rd. Tucson, AZ
Housekeeper - May 2016 – September 2016
Carolina – 520-***-****
Cleaning rooms, making beds, dusting, vacuuming, cleaning bathrooms, folding towels, trash duties and attending to guests when they were in need of my assistance.
Papa Johns 1610 W. Valencia Rd. Tucson, AZ
Food Prep/Cashier - September 2011 – September 2013 Carlos Gutierrez – 520-***-****
Customer Service at the front desk, answering phones, taking orders, using the cutting table for pizzas, food prep, cashier and making the pizzas.
The Village Bakehouse 7882 N. Oracle Rd. Tucson, AZ Food Prep/Cashier - 2/01/2009 – 9/29/2011
Paulette Griggs – 520-***-****
Customer Service, taking orders, cashier, cash handling, food prep, cleaning duties and entering orders on the pos system.
REFERENCES
Ismael Williams – Manager, Fairwinds Desert Point
Carlos Gutierrez – Manager, Papa Johns
Natalie Davis – Family Friend