Reliability Engineer Site
Resume:
JOHN PAUL DERAGON
Senior site reliability engineer / engineering manager
+1-917-***-**** *********@*****.*** LinkedIn/Portfolio New York EXPERIENCE
Se4nior site reliability Engineer
Chalice.ai 06/2023 - 07/2024 Location
Project name Description
datadog monitoring integration deploy datadog as monitoring alerting system of record
provide infrastructure support
for data science teams
facilitate monitoring of snowflake,
databricks and lambda jobs
implement terraform for full
infrastructure IaC coverage
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Senior site reliability engineer 2
Resy.com American Express 06/2020 - 07/2023 American Lead site reliability engineer for the Resy global reservation platform running within AWS providing 24 7 reservations for our worldwide customer base Merging local SRE team, as well as offshore engineering team of nine engineers, responsible for maintenance and security of the global platform to inform to MX global security standards
Engineered solution to retire all legacy hand built, infrastructure and replace with complete IAC solution utilizing terraform with no downtime Lead code contributor for our IAC code base
Implementation, and configuration of datadog as our central logging and monitoring solution. To monitor both capacity and business metrics, and automatically scale up infrastructure. As needed for unexpected spikes or infrastructure issues based upon observability dashboards Configure and maintain CICD platform under Jenkins and GitHub actions Implement Amex global security and auditing standards across platform and ensure developers and engineers are following best practices using automated testing and tooling
Development and coding of terraform AWS modules for 100% coverage of infrastructure to be deployed with lac best practices overseeing compliance and security posture for our AWS footprints Design of custom GitHub actions for custom workflows incorporating code reviews, code scanning for lint coverage and credential leaking director technical operations
Newell Brands 02/2017 - 01/2019 New Jersey
Project name
Director global E-commerce Operations
responsible for overseeing technical operations and building global network operation center (NOC)
Company Name Date period in the given text
Enhanced release efficiency across {12} brands with Jenkins and Maven, reducing deployment time by {40%}.
Established change control process improving approval efficiency by {25%} through standardized code review and change board integration. Implemented processes around Blue/Green deployments for critical brands
(yankeecandle.com, gracobaby.com, etc.).
Participation in company-wide architecture review boards: Chair of the cloud security governance committee, Chair of the US GDPR committee, Co-Chair of the Newell architecture review board.
SUMMARY
Senior site reliability engineer
seasoned DevOps leader Engineering Manager
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KEY ACHIEVEMENTS
Global Team Integration
Led nine-person team to integrate security
standards, increasing global platform reliability by 35%.
Terraform Migration Success
Engineered zero-downtime migration to
Terraform, enhancing infrastructure stability by
50%.
Enhanced Monitoring Tools
Increased monitoring efficiency by 40% with
custom Python modules for Datadog alerts.
Infrastructure Compliance
Achieved 100% compliance with infrastructure as
code using Terraform AWS modules.
SKILLS
Agile Agile Development Automated Testing
AWS AWS Cloud Centos CI/CD CICD
Cloud Security CMS Code Review
Cognos Configuration DART Datadog
Demandware Devops Disaster Recovery
Docker Drupal Due Diligence Ec2
Ecommerce Elastic Github
Github Actions Graphite IAC Java
Jenkins Jira K8s Load Testing
Magento Maven Mongodb MY Sql
Nagios Newrelic NOC Python
INTERESTS
Career Interest / Passion
cooking, coding, cocktail history
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EXPERIENCE
Vice President, Technical Operations
Borderfree Pitney Bowes 04/2014 - 07/2016 New York, NY Vice President of Technical Operations overseeing an international team of 60 engineers, DevOps personnel, NOC engineers, corporate IT support and production operations supporting a global ecommerce company PCI Level 1 Payment Certification - completed migration of PCI payment infrastructure from a previous total of over 300 machines in scope to a new compliant datacenter and reduced scope to 16 machines Full automatic provisioning of OS and Application across infrastructure platforms - Designed and implemented custom tooling for automated provisioning of operating systems across multiple platforms, AWS, ESX and bare metal
Utilized soup to nuts puppet deployment of OS configuration all the way up the application stack
SOX, ITGC and PCI compliance - designated security officer for review and development of all security policies spanning including corporate use practices, SOX and ITGC controls and annual PCI certification process Due diligence and acquisition processes - technical and architecture review of the acquisition of dutycalculator.com and also involved in the subsequent acquisition of Border free by Pitney Bowes
Vice President, Technical Operations
iHeartRadio 04/2012 - 04/2014 New York, NY
Vice President of Technical Operations group, overseeing Systems Administration and Database Administration and network operations center for iHeartRadio, a division of Clear Channel Digital Media Oversaw a team of 17 systems administrators and 6 database administrators, 14 person offshore NOC team, and 6 person data warehouse team
Reporting directly to the CTO
Migrated datacenter from Data pipe to Carpathian & AWS in 4 months resulting in significant increased annual uptime (~4%) and substantial cost savings (~22%)
Implemented configuration management via Chef for 145 servers as part of datacenter migration. Previous infrastructure was all hand built and managed resulting in numerous production incidents. Current hardware footprint is 245 physical, 110 virtual/production, 45 physical/40 virtual staging
Added significant monitoring and reporting to infrastructure to gather overall health and trends of all datacenter components, consisting of diamond and graphite monitoring over 2800 individual data points currently Build out of independent datacenter to handle deployment of HLS streaming infrastructure for live radio station streams, responsible for streaming of live audio to ~1 mm simultaneous users by Q2/14 (~45 machines total) Design and planning stage for deployment of second active/active datacenter on the west coast to handle both live web traffic and HLS traffic, live Q3/14
Training and development of OPS and development team in best practices for configuration management and continuous deployment methodologies Pipelining and automation of all development work through Jenkins testing/release process, including code review phases, unit testing, and triggered automatic deployment to production
Vice President, Technical Operations
Gilt Groupe 04/2011 - 04/2013 New York, NY
Chief Technology Officer
Hearst Interactive Media 10/2008 - 04/2011 New York, NY Chief Technology Officer
Waterfront Media 09/2007 - 10/2008 New York, NY
Vice President
Agency.com 07/2000 - 01/2007 New York
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EXPERIENCE
Principal Systems Engineer
Time Inc. New Media 01/1994 - 01/1999 New York City
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