Front Desk
Resume:
OMAR SALEH
Naples, FL ***** 516-***-**** ********@*****.***
Summary
Enthusiastic about building a career in management. Friendly, outgoing, and adaptable team player. Skilled in leading teams with a strong worth ethic and exceptional interpersonal skills. Adept at handling high-pressure situations with professionalism. Demonstrates exceptional communication skills and a commitment to continuous learning and improvement. Dedicated to prioritizing, multi-tasking, and working in a fast-paced environment. Successfully works as part of team to reach personal and business goals.
Skills
Property Management Systems - FOSSE
Clinical Leadership & Team Development
Problem Solving & Quality Improvement
Microsoft Office, Excel, SAP
Thrive)
Task Prioritization & Time Management
EMR Software (EPIC, Cerner, Meditech, Allscripts, Effective & Interpersonal Communication
Forklift Operation
Experience
Front Desk Manager 09/2024 to Present
Spring Hill Suites Marriott Estero, Florida
Supervising front desk staff and ensuring quality customer service
Overseeing daily service operations for hotel rooms and executing contracts, deposits, and billing
Training and managing staff
Addressing customer complaints and queries
Managing administrative and clerical duties
Coordinating with other hotel departments, such as housekeeping and maintenance
Forklift Operator 02/2024 to 08/2024
Commercial Residential Aluminum Fort Myers, Florida
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Performed daily maintenance checks on forklifts to ensure optimal performance.
Ensured safety procedures were followed when operating forklifts.
Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
Transported materials between storage areas, loading docks and delivery vehicles as needed.
Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Forklift Operator and Inventory Specialist 07/2023 to 01/2024
UNICOR,Federal Bureau of Prisons Wildwood, FL
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Ensured safety procedures were followed when operating forklifts.
Transported materials between storage areas, loading docks and delivery vehicles as needed.
Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Complied with safety regulations at all times while operating heavy machinery like forklifts.
Adhered strictly to company policies concerning operation of material handling equipment.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Maintained current forklift training and certification as required by company policies.
Communicated with supervisor and other warehouse staff to coordinate work.
Packaged, labeled and tagged goods before transfer.
Medical Scribe 11/2022 to 05/2023
Scribe America
Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
Obtained accurate medical histories from patients and documented them into the EMR system.
Maintained confidentiality of all patient information according to HIPAA regulations.
Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
Evaluated charts, documents and orders and made timely corrections.
Associate Medical Director 02/2021 to 05/2022
Premier Inpatient Physicians Medical Group Naples, FL
Developed and implemented clinical policies and protocols for medical staff.
Reviewed patient charts, lab results, medications, and imaging studies to assess care quality.
Conducted chart reviews to identify potential areas of improvement in the delivery of healthcare services.
Collaborated with other physicians on medical cases and treatment plans.
Evaluated patient data to determine appropriate diagnosis and treatment plan.
Supervised medical staff including nurses, technicians, and administrative personnel.
Assisted in developing strategies for addressing organizational issues related to patient care delivery.
Participated in hospital committees related to clinical practice guidelines, quality initiatives, and research projects.
Provided guidance on complex cases involving multiple providers or departments within the organization.
Performed peer-to-peer consultations regarding difficult or complicated patient cases.
Attended professional conferences to stay current on advances in medicine.
Created educational materials for medical staff members on topics such as infection control practices or coding guidelines.
Facilitated communication between clinicians regarding best practices in patient care management.
Advised senior leadership team on matters relating to physician recruitment, retention, and performance management.
Telemedicine Hospitalist 09/2020 to 05/2022
Schumacher Clinical Partners Louisiana
Hospitalist 09/2019 to 05/2022
Premier Physicians Medical Group Naples, Florida
Medical Director of the Step Down Units 01/2019 to 08/2019
Hartford Hospital Hartford, CT
Advised senior leadership on issues related to patient safety and regulatory compliance.
Reviewed patient records to assess the appropriateness of care.
Assessed patients' conditions, diagnoses, and treatments.
Coordinated with other departments to ensure efficient workflow.
Participated in hospital committees to improve service delivery.
Hospitalist 08/2017 to 08/2019
Hartford Hospital Hartford, Connecticut
Hospitalist 08/2015 to 05/2017
Catholic Medical Center Manchester, New Hampshire
Performed physical examinations and ordered laboratory tests for hospitalized patients.
Provided daily patient care, including medication management and symptom control.
Coordinated with other members of the medical team to ensure optimal patient outcomes.
Education and Training
Physicians Executive MBA Expected Graduation: Summer 2025
Auburn University Auburn, AL
M.D. Medicine 05/2012
Ross University School of Medicine Dominica
Bachelor of Science: Biology 12/2006
New York Institute of Technology Old Westbury, NY
Certifications
Forklift Certified, 2023
Certified National Pharmaceutical Representative, Certificate No. 719442024, 2024
Residency Programs
Internal Medicine Residency, Nassau University Medical Center, East Meadow, New York, 07/2012 - 06/2015
Research Volunteer Experience
Telemetry Initiative, Catholic Medical Center, Manchester, NH, 11/2015 - 05/2017
Sepsis Committee, Catholic Medical Center, Manchester, NH, 05/2016 - 05/2017
Credentialing Committee, Catholic Medical Center, Manchester, NH, 01/2016 - 05/2017
Associate Director of Medical Step Down Units, Hartford Hospital, Hartford, CT, 10/2018 - 08/2019
Associate Hospitalist Medical Director, Premier Inpatient Partners, Naples, FL, 02/2021 - 05/2022
References
References are available upon request.
Hobbies and Interests
Playing guitar and piano, participating in organized sports such as baseball, softball, football, and basketball. Traveling to various parts of the world including: Bangladesh, Dubai, Australia, Amsterdam, Italy (Rome), Spain (Barcelona and Madrid), France (Paris), Dominican Republic, Peru (Lima and Cuzco), Costa Rica, Columbia, Cuba.
Languages
English:
Native/ Bilingual
Bengali:
Native/ Bilingual
Spanish:
Limited
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