Business Analyst

Nathan Ung

*********@*******.*** 515-***-**** linkedin.com/in/nathanungg

PROFESSIONAL SUMMARY

Ambitious Management Information Systems graduate with experience in business, team leadership, Python and SQL programming, and IT troubleshooting. Proficient in data analysis, modeling, visualization, business intelligence, with strong collaboration and communication skills.

EDUCATION

Iowa State University, Ames, IA Dec. 2024

Ivy College of Business

Bachelor of Science in Management Information Systems

TECHNICAL SKILLS

Programming Languages: Python, SQL

Machine Learning & Predictive Analytics: Random Forest, Decision Trees, Random Regressors

Data Analysis & Visualization Tools: Power BI, Tableau, Matplotlib, Seaborn

Data Store: Microsoft Excel, MS Access, No-SQL

Cloud: Novice with Microsoft Azure (Data Lake, Data Warehouse, Data Pipeline, Data Bricks)

SOFT SKILLS

Business Analysis & Data Validation

Process Documentation

Stakeholder Communication

Problem-Solving and Critical Thinking

Time Management and Independent Work

Collaboration and Cross-Functional Teamwork

PROFESSIONAL EXPERIENCE

Iowa State University: Health Helpers Project

Defined project outline, process, five key health metrics, and tools to determine healthy behavior and risk indicators using 11 source files of Fitbit data.

Developed Kaggle for data acquisition, Jupyter Notebook for data cleaning and formatting, and Power BI for visualization of five newly defined health metrics.

Developed Random Forest Regressor model to identify users at risk based on their health data, and used matplotlib and seaborn for detailed data visualizations to support the analysis.

Established interlinking between Jupyter and Power BI, and performed data results interpretation.

Created and presented visualization and documented project lessons learned.

Iowa State University: McDonalds Corporate Analysis Project

Gathered financial datasets from public financial reports for McDonald’s, Chipotle, Domino’s and Jack in the Box, covering key metrics such as revenue, profit margins, and stock performance from 2019 to 2024.

Developed key metrics for revenue growth rate, year-over-year growth, and operating margin that were tracked and compared between McDonald’s and its competitors.

Performed competitive analysis across financial metrics for each company, identifying strengths and areas for improvement in comparison to the competition.

Prepared and presented findings in a Mock Stakeholder meeting.

De Rice, Des Moines, Iowa Mar. 2020 – Present

Supervisor

Open and close restaurant according to standard operating procedure.

Train new employees and update service methods for efficiency.

Evaluate and resolve finance-related situations in daily business operations.

Interact with customers to ensure an enjoyable experience and resolve conflicts.

Computer Repair of Des Moines, Des Moines, Iowa Oct. 2021 – Apr. 2022

Hardware and Software Technician Intern

Diagnosed and repaired customer hardware and software issues.

Gained hands-on experience with common technological problems and troubleshooting techniques.

Collaborated on database development and network infrastructure projects.

VOLUNTEER EXPERIENCE

Celebrasian Festival, Des Moines, Iowa May 2016 – Present

Festival Volunteer

Aid in construction, deconstruction, advertisement of the festival.

Oversee volunteer and participant attendance, as well as coordinate participant locations.

Communicate with vendors and businesses to ensure preparedness and comfort.

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