Building Maintenance Customer Service
Resume:
Patrick Wallen
***** * **** ******, ***. #***
Lakewood, CO. 80215
********@*****.***
Summary: Highly qualified Building Maintenance Engineer responsible for handling building system issues and questions for customers by serving as the first point of contact and following through until all issues have been resolved. Looking for a job where I can put my skills to use for the progression of the company.
PROFESSIONAL SKILLS
Hard skills: Extensive experience in building maintenance, Carpentry, repair, roofing, electrical, plumbing, appliance installation
Soft skills: Exceptional Customer Service expertise, Collaboration, conflict resolution, time management, active listening, people management skills, Strong time management and time critical prioritization skills
Computer Skills: Demonstrate basic computer skills
WORK EXPERIENCE:
SENIOR BUILDING MAINTENANCE ENGINEER: 03/06/2000 – 10/16/2020
Newmark Knight Frank:(MERGER) - Frederick Ross Company 855-***-****
1800 Larimer Street, Suite 1700
Denver, CO. 80202
Responsibilities:
Maintained and supported numerous buildings, both commercial and residential with various types of repairs; heating/cooling systems, boilers, fire alarm systems, heat pumps, exhaust fans and electrical, and plumbing.
Committed to being available for my employer and customers at all times to handle building issues as they arise.
Schedule, oversee and supervised all sub-contractors and staff members pertaining to onsite maintenance to ensure that work meets with company standards.
Direct supervision of two full time employees, overseeing and assigning tasks on a daily basis.
Maintain and operate work order system both on paper and via Building engine, compiling reports when necessary.
Maintained building fire code standards, fire Alarm testing on an annual basis.
Provided counsel to management regarding facility issues. On-call responsibility to respond to off-hours facility emergencies.
Make daily, weekly, monthly reports for main office as progress of all the above.
Work with Fire Department to schedule inspections for safety regulations, procedures, and maintenance of Fire Alarm System.
Provide customer service with the tenants request and desires of their space.
BUILDING MAINTENANCE TECHNICIAN: 05/11/1981 – 03/06/2000
Trammell Crow Company: 720-***-****
1800 Larimer Street, Suite 1700
Denver, CO. 80202
Responsibilities:
Maintain various facilities by managing building services, engineering, vendors, financial reporting, and assist with budget development and capitol project planning.
Assisted in procuring service providers for building services.
Perform all repairs to HVAC, plumbing systems, electrical systems, lighting, painting, furniture and building repair.
Performed a variety of maintenance tasks daily.
Maintained and managed a portfolio of nine commercial properties in the areas of the physical plant, equipment, grounds, and specialized projects.
Essential duties and responsibilities include, but not limited to: Preventative and corrective maintenance of each property, interior, and exterior.
Ensured all required repairs and maintenance were performed on all equipment and assets as scheduled or requested by management.
EDUCATION:
Lakewood High School General Education/High School Diploma
9700 W 8th Ave,
Lakewood, CO 80215
REFERENCES:
Brian Jones Ronald Espajo Lee Vigil
16180 Colorado Blvd. 1480 High St. 6930 Bitch St
Denver, CO. 80602 Denver, CO. 80214 Commerce City, CO. 80022
720-***-**** 303-***-**** 720-***-****
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