Security Officer Customer Service

PALLAB C SHOME

571-***-**** Ashburn, VA ***********@*****.***

Description A highly skilled customer service representative, skilled at resolving difficult customer concerns and fostering good experiences. Organized and focused on efficiency, with great communication skills, contribution to company success, and special expertise in coordinating documentation and law enforcement. In the progressing years, security management has been an increasing strength for me, and I believe to be highly skilled in it.

Expertise Management Skills Law Enforcement Documentation Sales Excellence Leadership Customer Service Communication Skills Security Management Education

Additional

Certificate

NATIONAL UNIVERSITY, BANGLADESH

BACHELOR OF COMMERCE, (B. COM ACCOUNTING) 1993-1995 HOUSE CALLS HOME CARE (USA)

PERSONAL CARE AIDE

BEACON HILL CAREER TRAINING (USA)

MEDICATION TECHNICIAN

GLOBAL EDUCATIONAL INSTITUTE (USA)

CERTIFIED NURSING ASSISTANT (CNA)

CPR AED

EPA 608 CERTIFICATION

EPA UNIVERSAL

SKILLCAT

DIPLOMA IN ELECTRICAL STUDIES

ALISON COURSES

INTRO TO ELEVATOR AND ELEVATOR TECHNICIANS

HVAC ACCREDITATION PROGRAM

SKILLCAT

DCJS 01E SECURITY OFFICER CORE SUBJECTS

UNARMED SECURITY OFFICER

DCJS ID : 99-731164

Language English Bengali Hindi

Experience First Coast Security (FCS) Services Amazon Data Center Unarmed Security Officer April 2025 – Present

• Conducted comprehensive security screenings of all personnel entering the data center

• Adhering to detailed check-in procedures and company policies.

• Enforced strict access control protocols within a high-security data center environment, ensuring compliance with regulatory security standards.

• Remained vigilant and prepared to respond effectively to emergency situations, prioritizing safety and operational integrity. Allied Universal INOVA Hospital

Security Officer, BHO (Behavioral Health Officer) Jan 2024 - Present

• Conducted regular patrols to ensure the safety and security of hospital premises, staff, and patients.

• Monitored surveillance systems and performed access control duties to prevent unauthorized entry.

• Maintained detailed and accurate incident reports, documenting all security- related activities and incidents.

• Check surveillance cameras periodically to identify disruptors or unlawful acts Securemedy Incorporated International Dulles Airport(IAD) Unarmed Security Officer Aug 2024 – March 2025

• Supervise and coordinate security personnel to ensure compliance with airport safety protocols and regulations.

• Respond to security incidents, coordinate with law enforcement, and implement emergency procedures as required.

• Maintain detailed records of security incidents, daily activity logs, and submit reports to management as required.

Costco Wholesale Pentagon City

Merchandising and Stocking Jan 2023 – July 2024

• Monitored inventory levels and coordinated with the receiving department to maintain stock levels and product availability

• Conducted regular audits of merchandise for quality control and adherence to company standards.

• Continuous positive engagement and communication with coworkers for maximum efficiency

George Washington University Hospital Washington DC Shift Supervisor (Food and Nutrition Dep) Jan 2017 – Dec 2022

• Working with a dynamic care team to provide outstanding meals to patients.

• Setting up and serving food on the tray assembly line for patient care trays.

• Continuous positive engagement and communication with coworkers and patients for maximum efficiency

CVS Pharmacy Duke St, VA

Shift Supervisor July 2015 – Dec 2018

• Monitored daily employee performance

• Managed daily schedules, employee shifts, and time-off request

• Assigned duties to employees and oversee their progress

• Trained and integrated new workers

Pallab C Shome

Contact this candidate