Quality Assurance Customer Service

TB

TOLONA BOYD

*********@*****.*** 601-***-**** CANTON, MS 39046

Versatile Line Worker knowledgeable about quality checks, finishing work and equipment calibration. Proven history of reliability and resourcefulness in the workplace. Safety-oriented individual commiĴed to efficiency and trained in fortlift use. Quality-driven line work lead tech bringing over 8 years of experience assisting with [manufacturing. Accustomed to long hours of physically demanding work, including hauling supplies, sorting products and preparing shipments. Trained in equipment use and repairs.

Quality assurance standards

Customer service

Team building

Problem resource=Organization

marelli Madison, MS

Line Worker

09/2012 - Current

Used established assembly instructions to complete jobs in efficient and accurate manner.

Examined final products to check conformance with quality and design standards.

Recorded production data in daily logs.

Built and packaged products to comply with multiple work orders and deadlines.

Tyson Foods CARTHAGE, MS

QA TECH

08/2020 - 12/2020

Completed routine inspections of components and products to fulfill quality assurance requirements.

Produced thorough reports detailing findings and proposed recommendations.

Compared samples to standards and specifications by performing detailed measurements and tests.

Securitas security Carthage, MS

Security Officer

04/2010 - 08/2010

Searched individuals and baggage for devices, weapons and other prohibited items.

Worked with local and federal law enforcement agents to apprehend suspicious individuals.

Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement. Guarded restricted areas to prevent unauthorized entry. yates service Canton, MS

Lead Technician

01/2004 - 04/2007

Managed quality control and maintained high level of customer satisfaction.

Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy. Entered and distributed work orders to other technicians. Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows. Summary

Skills

Experience

Velma Jackson High School Camden, MS

High School Diploma

04/1980

Education and Training

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