Information Technology Administrator
Resume:
T H O M A S C. V A U G H N
Kettering, OH 45429
T h o m a s . v a u g h n 8 0 @ g m a i l . c o m
O B J E C T I V E
To secure a mid-level IT position that allows me to utilize my talents, build upon my skills, and provides room for growth.
S K I L L S A N D A B I L I T I E S
• CCNA & CMNA Certified.
• Studied CCNA, CCNP, Network Security, Voice and Data, PC Hardware and Software at a Cisco Networking Academy
• Good Working knowledge of:
o Implementing, configuring, and troubleshooting routers and switches o Implementing various routing protocols such as RIP, RIPv2, EIGRP, IGRP, OSPF, BGP, and MPLS o Configuring WAN Protocols, SONET, ATM, CDP, STP (Spanning Tree Protocol), and VTP (VLAN Trunk Protocol) o Configuring Network Security using VPN, IPsec, and Switch Port Security o Windows Server management, Active Directory, PowerShell, and GPOs o Routing concepts such as IP Addressing and Subnetting o OSI Model and TCP/IP Protocol Suite IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP o Multi Factor Authentication management
o Configuring and maintaining VoIP systems
o Office 365 Admin Management
• Strong analytical, problem-solving, and documentation skills
• Ability to stay calm and focused in stressful situations
• Ability to multitask and delegate work in a high paced environment
• Extremely comfortable communicating verbally and in writing with a wide range of people in a large variety of situations
• Strong desire to learn all aspects of my position in order to truly understand how my work affects the success of my coworkers
• Able to easily work under supervision, independently, or as a team member
• Highly self-motivated, patient, focused, persistent, and great attention to detail
• Experience working with discretion and managing confidential information
• Advanced knowledge of Microsoft PowerPoint, Excel, Word, Outlook and Access
• Management experience including leading, coaching, and team building E M P L O Y M E N T H I S T O R Y
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Lead Production Consultant FedEx Office and Print Center 2013 - 2016 Crescent Springs, KY
Technical Support Supervisor Teleperformance 2011- 2013 Fairborn, OH
T H O M A S C. V A U G H N
3709 Eileen Rd.
Kettering, OH 45429
T h o m a s . v a u g h n 8 0 @ g m a i l . c o m
E D U C A T I O N
Associate Degree University of Cincinnati 2013 – 2016 Computer Networking Systems Cincinnati, OH
Bachelor’s Degree AIC College of Design 2007 - 2009 Computer Graphics & Web Design Cincinnati, OH
Certification Diamond Oaks Career Development Campus 2000-2001 Business Technology Cincinnati, OH
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