Data Entry Customer Service

Michelle Ganson

Irving, TX, USA 214-***-**** ***********@*****.*** www.linkedin.com/in/michelle-ganson-77232a191

SUMMARY

Data entry professional with broad-based experience in managing high-volume data input, database management, and data integrity analysis. Demonstrates meticulous attention to detail and a commitment to maintaining the highest standards of accuracy and efficiency in digital record-keeping.

Word Excel Outlook Microsoft Windows Workday Oracle

I

EXPERIENCE

7-ELEVEN STORE SUPPORT CENTER – IRVING TX, USA

Payroll Coordinator

Temp with Ranstad USA from 10/07/2021 to 2/11/2022

Hired on with 7-Eleven - 2/14/2022 4/4/2025

●Managed payroll processes for 400 employees nationwide, including distribution of pay cards and checks, ensuring accuracy in more than 125 direct deposits weekly.

●Resolved over 30 customer service inquiries and issues utilizing Service Now, demonstrating a commitment to excellent support and problem solving.

●Resolved payroll discrepancies by providing timely responses to employee inquiries.

RISING POINT SOLUTIONS - Hurst, TX, USA

Data entry Processor

8/10/2020 to 9/13/2021

●Executed comprehensive data entry tasks

●Client information through diligent attention to detail

●Designed and developed an interactive client's portal

●Enhance customer accesses to service

INFORM DIAGNOSTICS - Irving, TX, USA

Billing Support Representative

12/7/15-5/12/2020

●Digitized and organized documentation for efficient access in electronic storage system, ensuing compliance and optimized workflows.

●Sorted and distributed mailed to appropriate departments, facilitating timely responses to patient inquiries.

●Printed insurance claims and electronic statements for appeals, supporting timely billing department operations.

EDUCATION

HILLIARD DARBY HIGH SCHOOL, Hilliard, OH, USA

High school 1996 - 2000

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