Quality Assurance Customer Service

ABHIMANYU THAKUR

*** *** ***, *******, ** ******************@*****.*** +1-437-****-***

Objective

Motivated and dependable post-secondary student seeking a Summer Student Program position at your TRQSS. Eager to gain hands-on experience in a factory environment while contributing to the team’s success through hard work, attention to detail, and strong communication skills.

Core Competencies & Skills

Excellent physical stamina and manual dexterity

Strong attention to safety and detail

Able to follow work instructions and maintain production flow

Comfortable using basic pneumatic tools and mechanical equipment

Basic computer proficiency (Microsoft Word, Excel, email)

Strong team player with good communication and interpersonal skills

Analytical thinker with problem-solving ability

Flexible and adaptable to shift work and various responsibilities

Work Experience

Battery Inspector

Next Star, Windsor, ON

Inspected and tested batteries to ensure they met company standards for quality and performance.

Identified and reported defects or issues with batteries, ensuring compliance with safety regulations and company protocols.

Organized and tracked battery inventory, ensuring timely and accurate stock levels.

Collaborated with team members to improve inspection processes and increase efficiency.

FOOD PACKING

TOPLINE FARMS, Leamington, ON November 2024-February 2025

Receives, scans, verifies, and stores all incoming and overstock products according to company procedures.

Prepares merchandise for floor stocking by sorting and filling merchandise carts.

Operates warehouse equipment, including forklifts and skyjacks, ensuring safety protocols are followed.

Maintains a clean and organized warehouse by managing garbage disposal, cardboard recycling, and broken product disposal.

Handles dangerous goods according to safety regulations.

Uses computer systems and scanning tools for accurate inventory control and coding in Canadian Tire systems.

Responds to staff and customer inquiries with professionalism and efficiency.

Assists in inventory reconciliation and maintains accurate stock counts.

Operated food processing and packaging machinery safely and efficiently.

Adjusted processing variables including line speeds and ingredient input.

Performed start-up and shut-down operations; responded to equipment malfunctions.

Maintained accurate production logs and ensured product met quality standards.

Participated in safety audits and followed all GMP and SOP guidelines.

Cashier & Customer Service Associate

Family Fruit Market, Windsor, ON (September 2024 – December 2024)

Cashier Responsibilities:

Hand on experience in food processing or manufacturing environments (or willing to learn if new).

Strong mechanical aptitude with proven ability to operate and troubleshoot control panel systems and packaging machinery.

Knowledge of SOPs, GMPs, and quality assurance protocols.

Physically fit and capable of lifting 32 kg and more repeatedly and working in cold/wet environments.

Flexible and dependable with a track record of punctuality and teamwork.

English proficiency – Level 3 (reading, writing, and speaking).

Stocking & Merchandising Responsibilities:

Machine Operation & Monitoring

Troubleshooting & Maintenance Prep

Ingredient Blending & Flow Control

Quality Assurance & Record Keeping

Safety & Food Handling Compliance

Shift Log Documentation

Fast-Paced Team Collaboration

Emergency Response Support

Additional Responsibilities:

Assisted customers with locating products, price checks, and product inquiries, ensuring a friendly and helpful shopping experience.

Handle challenging situations and conflict resolution professionally and efficiently.

Maintained store cleanliness and organization, keeping checkout counters, aisles, and stockrooms in optimal condition.

Support store opening and closing procedures, ensuring all safety protocols are followed.

Trained new hires on cash register operations, inventory stocking, customer service best practices, and store policies.

Vegetable Packaging & Quality Control Assistant

Family-Owned Agricultural Business Punjab, India January 2018– June 2020

Assisted in sorting, inspecting, and packaging vegetables, including beans and eggplants.

Worked under grandfather's supervision, learning traditional quality grading and freshness techniques.

Ensured compliance with local produce market standards and removed spoiled or damaged goods.

Maintained sanitation of tools and work areas, and prepared outgoing shipments for market sale.

Education

Office Administration Executive Sep 2024 – April 2025

St. Clair College, Windsor, ON

Returning to post-secondary studies in Fall September 2025

Diploma in medical laboratory Technician Sep 2020– July 2022

DAV College Chandigarh, India

AVAILABILITY

Monday – Sunday: Available Full-Time

Available for 12-hour continental shifts (days/nights) throughout the summer season.

Evening, Night, Morning

Contact this candidate