Customer Service Leasing Consultant
Resume:
ASHLEY MARIE YALE
Po Box # ***** Olympia,WA,*****
Professional Summary
Friendly and Enthusiastic salesperson seeking a position as Leasing Consultant. Strong
sales skills and exceptional customer service with 10 years of background in food
service and retail sales.
Skills
Sales & Marketing Social Perceptiveness
Negotiation Persuasion
Exceptional Customer and Personal Active Listening
Service Engaged Communication
Efficient Time Management Enthusiastic Learner
Experience Summary
In charge of opening and closing the restaurant including balancing money for the
day incoming and outgoing (cash, check credit cards, debit cards, vouchers).
Speak with patrons to ensure satisfaction with food and service, respond to
complaints or make welcoming conversation to provide great service
Answer customers' questions, and provide information on procedures and policies
Limit problems and liability related to customers' excessive drinking by taking steps
such as persuading customers to stop drinking, or ordering taxis or other
transportation for intoxicated patrons. Ask customers who become loud and
obnoxious to leave, or physically remove them
Properly answer telephone for establishment, assist customer or route calls as
required
Take accurate food orders and ensure orders are delivered as customer requested
Learned to multi-task to ensure customers were well taken care of
Single handedly prepare, decorate and serve for private parties of 20+ adults and
10+ children in a fast, respectful, and orderly fashion. Plan parties or other special
events and services
Processed restaurant payroll
On-time arrival for all shifts
Experience
Bartender
Frankies Bar and Grill – Lacey, Washington
Hostess, Waitress,Barista
Bear's Den Restaurant – Soldotna, AK
Box Office
Yelm Cinemas – Yelm, WA
Cashier
Dollartree – Lacey, Wa
Smoothie Specialist
Jamba Juice – Lacey, WA
Education
Goodwill Job Training:
Tacoma Community College - Tacoma, WA
GED: General
Tacoma Community College - Tacoma, WA
07/2012 to 08/2012
09/2009 to 01/2010
05/2008 to 09/2008
09/2007 to 01/2008
04/2007 to 10/2007
Dec 2011
Jun 2011
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