Customer Service Specialist
Resume:
Sean A. Inglis Phone
Email: ******.****@*****.***
Education
Bachelor of Arts – Media and Communication
State University of New York, Old Westbury, New York
Associate degree - Liberal Arts
State University of New York, Delhi, New York
Work History
ShopRite
Customer Service New Jersey
November 2024 – present
●Assisting customers with errors and/or issues they might have while shopping at location or with their groceries.
●Directing customers to areas where they might ask questions on where certain products
Whole Foods
Store Support Supervisor New Jersey
October 2023 – September 2024
●Managing cashiers & other front-end employees of the store.
●Seeing to customers queries & knowledge about products, prices, sales managing events
Home Depot
Design Specialist New Jersey
March 2022 - May 2023
●Created home Decor & furnishings & providing 3-D graphic design solutions to home renovations.
●This includes but not excluded to kitchen countertops, kitchen cabinets, fixtures, flooring.
●Using software Sketchup for 3-D modeling and visualization, and 2020 Design Software library,
Hertz
Manager Trainee New Jersey
December 2017 – February 2022
●Analyzing sales goals, and margins.
●Create reports with sales solutions to support objectives for week, month, and year to date.
●Client presentations of merchandise and services as well as implementing training programs for employees.
OPTIMUM
Sales and Marketing Specialist New Jersey
May 2016– November 2017
●Manage reports, daily call reports, weekly, monthly & annual territory analysis.
●Creates reports with marketplace information as well as client purchasing and buying
●Engagement.
●Created solutions for new merchandising techniques, pricing solutions based on buying trends. Recommends solution reports with policy by and competitive developments.
●Investigating ad hoc issues, developing solution, Attends and assists with training workshops and technical knowledge
Sprint
Supervising Manager New Jersey
May 2012 – March 2016
●Provide new Retail Wireless Consultants consistent, specialized Sales Process.
●Mentoring & training team members to sales success through observation, coaching & counseling.
●Provide strong leadership, motivational & analytical skills; leading a team by example & setting a high level of personal & professional conduct
Tribeca Cinemas New York
Screening Coordinator - Brazil Film Festival
June 2007 – August 2007
On-Site Assistance (in NYC):
●Assist with transporting and setting up gear for on-site video shoots, including solo tasks.
●Assist setup and monitor cameras, making necessary adjustments to ensure optimal performance.
●Coordinate timely arrival and departure, especially during gear setup and breakdown.
●Receive video briefs from clients and create detailed StoryBoards for project tracking.
●Facilitate the passing and receiving of files, including deliverables, music files, and mandatory documents, between clients and the internal team.
●Coordinate coward control for audience application in filming. Maintain balanced storyboards and ensure effective communication with the sales team.
Computer Skills
- Microsoft Windows
- Microsoft Office
- Point of Sale Systems
- Windows and Mac Computer Systems
- Sketchup software
- 2020 Design Software
References available upon request.
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