Non profit
Resume:
Motivated and mission-driven professional with extensive experience in youth engagement, program
facilitation, and administrative support. Proven ability to deliver high-quality programming, mentor youth, and foster positive, inclusive environments. Passionate about empowering girls to become strong, smart, and bold leaders.
Amazon
Process Assistant
Westborough, MA
Assisted project Analyzed data to identify process improvement opportunities Utilized problem-solving techniques to troubleshoot process issues Ensured compliance with safety regulations during all stages of processing Monitored production activities for compliance with established standards Facilitated communication between departments regarding process changes Tracked inventory levels and adjusted processes accordingly April 2024 - Sept 2024
Amazon
Warehouse Associate
Westborough, MA
Prepared and packed customer orders in appropriate box sizes with correct packaging materials Sorted customer orders to ensure all items matched customer receipts Loaded trailers with completed packed orders according to position requirements Placed received inventory items in appropriate warehouse locations Processed and resolved customer order issues using provided computer programs Applied shipping information manually using computer tools Ensured timely delivery of orders to the shipping department March 2023-April 2024
PROFESSIONAL SUMMARY
**********.****@*****.***
Georgianna Dean Jacksonville, Florida
PROFESSIONAL EXPERIENCE
Confidentiality and Privacy Protection
Interdepartmental Collaboration
Program Enrollment Processes
HMIS System Expertise
Data Entry and Management
Veteran Services
Customer Service
Project Coordination
Administrative Duties
Quality Assurance
Documentation and Reporting
Team Coordination
KEY COMPETENCIES
Changing Homelessness
Enrollment Specialist
Jacksonville, Florida
Oct 2024 - Present
Dev. Coordinates with SSVF Program Director (Florida) to prioritize program enrollments requiring completion Serves as subject matter expert in HMIS system, mastering all aspects of enrollments, assessments, and data elements Completes HMIS enrollment of Veteran families for outreach, case management, and financial phases of SSVF Program Ensures daily enrollment quotas are met and data quality exceeds Department of Veteran Affairs requirements Engages with Veteran families and community partners to gather additional information for data entry when needed Collaborates with other departments to ensure proper data entry and timely closure of enrollments Partners with agency's HMIS Team to monitor and improve data quality and programmatic outcomes Maintains documentation and spreadsheets on all Veteran families enrolled in HMIS for funder reporting Safeguards confidentiality of all Veteran family documentation and personal identifiable information Functions as a team member, sharing responsibilities to maintain operations and serve organizational mission, including attending
events, obtaining training, undertaking research, and traveling as requiredtext EXTRACURRICULAR ACTIVITIES
EDUCATION & CERTIFICATIONS
Bachelor of Arts
Media and Communication Studies
Johnson & Wales University
Mentor January 2025
Take Stock in Children
Clay County
Build trust and provide a safe, non-judgmental space for her to share challenges, thoughts, and goals Serve as a positive role model by demonstrating healthy decision-making, resilience, and self-confidence Encourage and support her personal growth by helping her set achievable goals and develop a plan to reach them Offer guidance and practical advice on academic, social, and life skills, including navigating peer relationships and future planning
Empower her to make independent decisions, validate her feelings, and celebrate her achievements to boost self-esteem and confidence
Community Volunteer December 2024
Dignity Impact Outreach
Clay County
Gather and organize essential hygiene items such as toothbrushes, toothpaste, soap, shampoo, deodorant, and a comb or brush, ensuring all are full-sized and appropriate for the recipient’s needs Assemble the items into a sealable plastic bag or sturdy container, making sure everything fits securely and is easy to distribute Check that each kit contains all required items by reviewing a checklist or packing list before sealing the kit Add a personal touch, such as a cheerful note or message, to help recipients feel valued and cared for Coordinate with local charities or organizations to deliver or distribute the completed hygiene kits to those in need Community Volunteer November 2024
Jacksonville Public Library
Duval County
Shelve returned books and materials to keep the library organized and accessible for patrons Assist with library programs and events, such as children’s story time or community workshops Help patrons find books, answer basic questions, and provide guidance on using library resources Prepare and organize crafts or materials for library activities and displays Dust, straighten shelves, and help maintain a clean, welcoming library environment Managed multiple projects simultaneously using organizational and analytical skills Delivered clerical support by handling standard and unique requirements Executed record filing system to improve document organization and management Completed clerical tasks such as filing, copying, and distributing mail Identified and executed improvements for processes, content, and lead generation Collaborated with Sales Team to promote blog posts and guest posts Prepared written text proposals and speech writing drafts Assisted in creating corporate sales pitches for future meetings Managed all public social media profiles
Administrative Assistant
Putnam Town Hall
Putnam, Connecticut
March 2023- April 2024
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