Patient Care Registered Nurse
Resume:
Jaime Craddock, BSN, RN
Burlington, Kentucky
********@*****.*********:*******@*********.***
Professional Summary
Hardworking Registered Nurse with success providing individualized patient care across the lifespan, along with an extensive Clinical Informatics knowledge. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and staff satisfaction. Streamline safety documentation protocols for comprehensive patient care.
Education
Bachelor of Science in Nursing, Northern Kentucky University
Certifications
BLS
Epic Certified Inpatient Clinical Documentation
Epic Credential Trainer
Skills/Technologies
Microsoft Outlook, Teams, Word, Excel, PowerPoint
Charge Nurse / Team Lead
Post Partum, NICU, Labor and Delivery
Oncology – Inpatient and Outpatient
Nurse Navigator
Nursing Assessments
Specialized Healthcare Referrals
Acute Rehabilitation
Medical Supply Management
Work Experience
UCI HEALTH, Irvine, California 9/2024-Present
RN Nurse Navigator
Work side by side with Providers in various medical disciplines to offer and provide the best patient care and treatment options available to them.
Responsible for setting up all patient appointments, and getting infusions scheduled out as far out as 6 months.
Answering all patient calls and messages via Epic InBasket for all Providers assigned to.
Follow-up on insurance referrals to make sure patients don’t miss any additional appointments, such as consults, imaging, and procedures.
Triaging My Chart messages from patients
Using Epic Secure Chat amongst all team members to streamline each patient’s treatment plan
Scheduling and checking Labs for patients prior to Chemotherapy or Immunotherapy.
Scanning all media into patient’s chart: consents, outside imaging, outside results
Requesting outsourcing tests on specimens, including having specimens pulled and sent out
Scheduling patients for mobile Phlebotomy
Working with Home Health for many needs such as TPN, Hydration, and Electrolytes
VAYA HEALTH, Asheville, North Carolina 9/2023-3/2024
Data Analyst – Guiding Care EMR
Proficient in all aspects of Guiding Care, including clinical documentation, medication management, patient demographics, billing codes, order entry, running reports, and all reporting features.
Compliance with HIPPA standards and meaningful use standards.
Troubleshoot all issues end users sent in via ticketing process.
Proficient at Manage Engine, Service Des, and Jira.
Worked closely and effectively with managers of each department to make documentation streamlined for Nurses to document on,
Weekly CAB meetings for changes that needed to be put into Production sooner than the next update.
Excellent communication skills in order to collaborate with all disciplines to ensure we are able to respond in a timely manner amongst the organization.
Ability to test and troubleshoot in multiple testing environments as all users within the organization prior to rolling out new build.
Developed and maintained all training material for Providers and staff tailored to different roles
ST. ELIZABETH HEALTHCARE, Edgewood 8/2022-9/2023
RN Case Manager
Provided direct patient care, stabilized patients and determined next course of action.
Managed care from admission to discharge. Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Organized and managed care of patients undergoing various therapies and procedures.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
Assessed and reviewed patients for discharge planning and integrated services for patients requiring home care, home infusion, and durable medical equipment.
Connected vulnerable populations, such as uninsured and homeless to receive outpatient medical resources.
St. Elizabeth Healthcare, Edgewood 11/2017 – 7/2022
Senior EPIC Application Analyst
Certified Epic Analyst – Inpatient Clinical Documentation
Epic implementation with multiple organizations
Meetings with stake holders and leadership to maintain CMS guidelines
In charge of running monthly Nursing Informatics Committee meetings
Implementation and maintaining Epic Monitor
Back up Analyst for Orders and Stork
Knowledge and experience with Master Files as they relate to their Application
Worked closely with Ambulatory Team to update and maintain end user Security roles
Experience with levels of hierarchy within build. System def, department, user, etc...
Familiar with Epic Foundation System
Responsible for quarterly Nova Notes and Training material
Experience with Data Courier throughout build process
Personalization of Epic specific to Organizational needs
Involved in Epic Community Connect
Trained and lead classes on CPOE -Computer Physician Order Entry
Assessed available technologies to create development
Implemented and built Inpatient Nurse Brain for multiple organizations
Managed and maintained ticketing system with problems and incidents
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions
Analyzed existing systems and databases and recommended enhancements to solve business needs
Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Experienced in BCMA – Barcode Medication Administration
Experienced in building Smart Forms that were organization specific
Participated in all weekly Acute Care Team calls and Epic TS team calls
Open and effective communication with our Epic Training Specialist
Proficient in Blood Administration build and training
Well versed in building Reporting Workbench Reports
Communicated and explained business requirements to team members to understand and implement functional demands.
Performed internal user / system acceptance to deliver well-tested enhancements and meet business requirements.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Analyzed technical problems with high accuracy and attention to detail.
Offered input for complex documents to support client-ready final versions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe
working environment.
St. Elizabeth Healthcare, Edgewood 12/2010 – 11/2017
Mother-Baby Registered Nurse
Team Lead / Charge Nurse for 36 bed unit
High risk patients with pre-eclampsia Help implement a PIH protocol for Provider Order Sets entered in Epic.
Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
Assisted mothers in establishing breastfeeding relationships with infants.
Coordinated with each health care team to plan, implement, and assess both mother and infant care plans.
Educated family members and caregivers on patient care instructions.
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Advocated for and strived to protect health, safety, and rights of patient.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Administered different therapies and medications in line with physician orders and treatment plan.
Managed patients recovering from medical or surgical procedures.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
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