Cloud,Network and System Administration

SHIVA NAND

*****.*****@*****.*** +1-253-***-****

Renton, USA 98055 (willing to relocate)

WWW: www.linkedin.com/in/shiva-nand-8b97a0190

Fully Work Authorized · No Visa Sponsorship Required PERSONAL SUMMARY

Results-driven ICT professional with 9 years of comprehensive experience in systems administration, network design and management, and cybersecurity. Adept at implementing and managing robust IT infrastructures that align with organizational goals, ensuring optimal performance, security, and scalability. Proven expertise in leading cross-functional teams, executing complex projects, and delivering solutions that enhance operational efficiency. Demonstrates strong problem-solving skills, a deep understanding of industry standards, and a commitment to continuous learning and innovation in technology. Skilled in managing budgets, optimizing resource allocation, and fostering collaborative environments that drive success EXPERIENCE

Team Leader - ICT & Cloud Services

Vodafone Fiji Limited Suva, Fiji Jun 2022-Dec 2024

• Led specific aspects of ICT project deployment, ensuring adherence to best practices and industry standards

• Provided hands-on assistance in setting up ICT systems, including hardware, software, and networks

• Collaborated with technical teams to troubleshoot and resolve deployment challenges

• Collaboratively developed and drove the strategy for Vodafone cloud services

• Allocated and Managed resources and tracked project progress

• Negotiated contracts with cloud service vendors to achieve cost-effective solutions

• Migrated configuration and Upgraded FortiGate 1000D to 3000F to offer Firewall-as-a-service (FWaaS) to customers.

Senior Engineer - ICT & Cloud Services

Vodafone Fiji Limited Suva, Fiji Jan 2021-May 2022

• Designed and deployed Vodafone Private cloud environment using VxRail and Scale Computing

• Managed hybrid cloud environments (Oracle, Azure)

• Managed server migration, policy creation and network configuration in public and private cloud for customers

• Designed and deployed Cloud-based smart network SD-WAN solution for customers (Cisco Meraki and Fortinet)

• Configured enterprise-grade layer 2/ layer 3 switch setup for a scalable, secure and efficient network for cloud connectivity.

• Established Vodafone PNG’s IT infrastructure from the ground up, including IP planning, data center setup, Wi-Fi configuration, and overall network architecture. Engineer - ICT & Cloud Services

Vodafone Fiji Limited Suva, Fiji May 2018-Dec 2020

• Provided 2nd level support to ICT customers

• Deployed and managed Email filtering solution for Customers

• Performed System tuning and enhancement as part of the periodic exercise

• Deployed and Managed security solutions (FortiGate and Meraki Firewalls, End Users protection)

• Installed, configured, and maintained virtualization platforms including Hyper-V and VMware to support scalable and resilient IT infrastructure

• Designed business continuity plans and deployed disaster recovery and resiliency solutions using Avamar, Shadow protect, Arcserve and Veeam.

• Managed and deployed Cloud-based SaaS solutions (Office365, Gsuite, Rackspace)

• Managed installation and Upgraded hardware for Disaster Recovery Services Assistant Engineer - ICT & Cloud Services

Vodafone Fiji Limited Suva, Fiji Aug 2016-Apr 2018

• Managed and monitored all installed systems and infrastructure using SolarWinds

• Installed, configured, tested and maintained operating systems, application software and system management tools

• Developed SOPs for ICT helpdesk; streamlined incident resolution

• Provided 1st level support to ICT customers

• Liaised with vendors and other IT personnel for problem resolution

• Managed Co-location and hosted services in the Data Center

• Designed and deployed Cloud-based Corporate WIFI Solutions for customers

• Managed end user accounts, permissions, access rights, and storage allocations in accordance with best practices using Active Directory

Data Specialist

Vodafone Fiji Limited Suva, Fiji Jun 2015-Jul 2016

• Managed mobile device testing and data performance analysis.

• Developed promotional data strategies and SQL-based reports. Trainee Desktop Support Engineer

Datec Fiji Limited Suva, Fiji Dec 2014-May 2015

• Provided end user support for hardware and software maintaining the SLA

• Installed and Configured software’s at customer sites

• Conducted Monthly Maintenance at customer sites for Desktop, Servers and SAN

• Deployed N-Computing solutions to SME customers

EDUCATION

MASTERS: INFORMATION SYSTEMS

University of the South Pacific Suva, Fiji May 2022 POSTGRADUATE DIPLOMA: INFORMATION TECHNOLOGY: INFORMATION SYSTEMS University of The South Pacific Suva, Fiji September 2017 BACHELOR OF SCIENCE: COMPUTING SCIENCE AND INFORMATION SYSTEMS University of The South Pacific Suva, Fiji March 2015 COURSES

• AWS Certified Cloud Practitioner

• Microsoft Certified: Azure Administrator Associate

• VMware Certified Professional 6.5 (VCP)

• Cisco Certified Network Associate (CCNA)

• Fortinet NSE 1, 2, 3 Office 365 Admin Arcserve Certified

• LogRhythm 302 Oracle Cloud Infrastructure Associate

• Certified Hybrid Cloud Security – Kaspersky

CORE COMPETENCIES

• System Security and Compliance

• Cloud Strategy and Migrations

• Network Architecture and Deployment

• System Administration and Deployment

• Disaster Recovery and Business Continuity

• Team Leadership and Project Management

• Security Compliance and Risk Mitigation

• Process Optimization and ITIL Practices

TECHNICAL SKILLS

• Virtualization & Cloud Computing: Expert in VMware vSphere, Hyper-V, Oracle/Azure VMs, and HCI clusters; proficient in cloud platforms such as Azure and Oracle Cloud Infrastructure.

• Operating Systems: Advanced knowledge of Windows Servers and Linux (Ubuntu, CentOS, Red Hat). Network & Security Management: Skilled in Cisco products (Routers, Switches, Meraki), SD-WAN

(Fortinet, Meraki), network firewall management, and VPN configurations; adept at ensuring system security and compliance with IT standards.

• Backup & Disaster Recovery: Experienced in Arcserve, Avamar and Shadow Protect & Replication, disaster recovery planning, and ensuring business continuity through advanced redundancy measures. IT Infrastructure: Proven ability to manage and optimize IT environments, including Active Directory, group policy configurations, and IT asset management.

• Automation & Scripting: Expertise in automating IT processes using PowerShell scripts and configuring ManageEngine Service Desk.

• Collaboration Tools: Proficient in Microsoft Office 365 administration, Exchange Online, and Azure Active Directory integration for seamless user collaboration.

• Hardware Installation & Maintenance: Hands-on experience with structured cabling, server hardware setups, Firewall and WiFi Solution deployment.

• Project Management: Skilled in leading and managing IT projects ensuring it is delivered on time and within budget.

PROJECTS

• Built a New Cloud Platform- hyper converge Cloud (Data Center – Disaster Recovery Center) for Vodafone Fiji Limited.

• Built a Security Solution Portfolio consisting of (UTM, LogRhythm, VMware Carbon Black, Microsoft Defender, Email, Network etc.) Vodafone Fiji Limited.

• Managed migration for Emails, Servers, Networks, Security for Vodafone Fiji, Jacks of Fiji, Vinod Patel, Courts Fiji, Government of Fiji etc.

• Migrated servers from on-premise to Oracle Cloud for Jacks of Fiji, Courts, Water Authority of Fiji,RC Manubhai and Dayal Steels.

• Migrated servers from on-premise to Azure Cloud for Vodafone Kiribati and National Fire Authority

• Configured and managed private cloud backup and restoration, DR, Venerability Assessments, of On- premise Infrastructure for Jacks of Fiji, Gov of Fiji Ministry, Vinod Patel, Courts, etc.

• Deployed Infrastructures for eCommerce Applications such as M-paisa, VitiKart, Pacific Top, Tap to Pay services for Vodafone Group (6 Island nations- Fiji, Vanuatu, Samoa, Cooks, Kiribati, PNG,) (Onsite & Remote).

• Deployed and managed SDWAN including DNS, DHCP, Policies and Security Profile configuration for Vinod Patel Group, Jack of Fiji Group, Courts Group, Water Authority of Fiji, National Fire Authorities.

• Integrated and managed multi-cloud networking for Oracle, MS Azure, Google Cloud.

• Set up a green field IT Network for Vodafone PNG (Onsite).

• Deployed and managed Microsoft 365 Applications & Services to more than 100 Customers.

• Deployed Samsung Knox (MDM) for Salvation Army and Ashabhai.

• Deployed WiFi Solution and Captive portal for ANZ and Hot Bread Kitchen.

• Upgraded Vodafone Firewall from 1000D to 3000F and migrated the configuration to offer FWaaS to SME.

REFERENCES

• Available upon request

Contact this candidate