Scheduling Coordinator
Resume:
EDUCATION
DESIREE N
MIXSON
Southern New Hampshire
University
Creative Writing & English Literature
Bachelor’s Degree
Manchester, NH
December 2017
PROFESSIONAL SUMMARY
I am a detail-oriented college graduate
from Southern New Hampshire
University and Monroe Community
College. During the course of my
academic career, I also managed to
accrue years of work experience in the
medical field. I had the privilege of
working for Unity Vascular Surgery in a
Medical Secretary role and currently
working as a Scheduling Coordinator for
our Vascular Surgeons. I learned
valuable professional skills such as
continuity of care, fee billing, patient
relations, and much more.
WORK EXPERIENCE
Scheduling Coordinator
Unity Vascular Surgery-January 2022 to Present
-Demonstrates accurate scheduling of all inpatient and outpatient appointments/procedures.
-Completes the pre-registration process by collecting accurate patient demographic, insurance, and co- pay information.
-Interfaces with referring offices for accurate scheduling of procedures and/or pretesting appointments via telephone and fax.
-Demonstrates the ability to organize and prioritize tasks and communications in a highly efficient manner.
-Collects and documents information requested by HIPAA requirements.
-Additional Essential Functions for Surgical Services: Communicates changes to the Surgical Schedule in a timely manner to the scheduling supervisor or Nurse Manager.
-Assesses future schedules one to three weeks out for dropped blocks, room gaps and reports such to scheduling supervisor or Nurse Manager.
-Accepts need to float and/or provide assistance to other registration staff.
-Demonstrates the ability to arrange for interpreters for all hearing impaired patients.
-Answers telephone promptly, identifies self, and uses proper telephone etiquette. S C H E D U L I N G C O O R D I N A T O R
********@*****.***
527 Hayward Ave
Rochester NY 14609
Monroe Community
College
Liberal Arts-General Studies
Associates Degree
Rochester, NY
August 2013
Medical Records Clerk/Receptionist
Unity Vascular Surgery-January 2014 to January 2022
-Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
-Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
-Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
-Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
-Schedule and confirm appointments for clients, customers, or supervisors.
-Collect and disburse funds from cash accounts, and keep records of collections and disbursements. Front Desk Receptionist
Eastman Dental Center-October 2008 to June 2011
-Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
-File and maintain records.
-Receive payment and record receipts for services.
-Schedule appointments and maintain and update appointment calendars.
-Analyze data to determine answers to questions from customers or members of the public.
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