Customer Service Representative
Resume:
Cordaro Lilly
Dallas, TX *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Porter/Maintenance
firstclass staffing-Dallas, TX
Present
Make ready apartments cleaning painting changing locks doors repairing and fixing apartments throughout the day as well as cleaning
Customer Service Representative
Walmart-Dallas, TX
February 2020 to Present
Making outbound calls and account updates. in fle trouble shot customer accounts. Refund customer accounts Resolve in different issues that the customer Problems. Youth Activity Coordinator
Hill side private school-Dallas, TX
August 2024 to February 2025
children. Activities and different events.coaching, teaching, working with children is preferred. Strong interpersonal skills with the ability to engage and motivate young participants. Ability to create a fun and energetic atmosphere that encourages kids to be active. Basic knowledge of fitness principles and exercises suitable for children. Cook/Prep
First Watch-Dallas, TX
August 2022 to September 2023
Cooking prep hot and cold item Follow the company recipe.and Dice and prep different food items. Daily food according to the Prep list.
Customer Service Agent
Sirius XM radio-Dallas, TX
March 2018 to April 2023
Resolve customer's issues in bound and outbound calling. Up selling. Troubleshooting customer's issues resolving the issues. Windows Microsoft office experience. Mover helper/driver
Move in Eagle company-Dallas, TX
July 2018 to June 2021
Fulfilling work orders to different customers throughout the metroplex helping customers with their items Also assisting with driving as well. Wrapping furniture. Organizing cleaning throughout the day. Education
Kaplan collage in Computer support tech
Kaplan College-Dallas - Dallas, TX
February 2011 to April 2013
High school diploma or GED in English
Rowlett High School - Rowlett, TX
April 1999 to May 2006
Skills
• Outside Sales (9 years)
• Customer service (10+ years)
• Microsoft Powerpoint (10+ years)
• English (10+ years)
• Conflict management
• Sales (10+ years)
• Product management
• Serving (8 years)
• Driving (10+ years)
• Cleaning (10+ years)
• Negotiation
• Product management (5 years)
• Leadership
• Account Management
• Customer service (10+ years)
• Janitorial experience (10+ years)
• Multilingual
• Phone etiquette (10+ years)
• Hospitality (10+ years)
• Cooking (10+ years)
• Business Development
• Moving Experience
• Communication Skills (10+ years)
• Sales
• OSHA
• Custodial experience
• Inside Sales (9 years)
• Property management
• Merchandising
• Bussing (6 years)
• Security (10+ years)
• Leadership (10+ years)
• Baking (5 years)
• Manufacturing (9 years)
• Hotel experience (10+ years)
• Restaurant experience (10+ years)
• Bartending (4 years)
• Cold Calling (10+ years)
• Upselling (10+ years)
• Order Entry (4 years)
• Outbound Sales (9 years)
• Law enforcement
Languages
• English - Expert
Awards
Customer service agent
March 2019
Customer service agent of the month I hit the numbers for the month. Certifications and Licenses
CPR Certification
Forklift Certification
First Aid Certification
Driver's License
Food Handler Certification
servsafe
armed security license
Guard Card
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