Project Management Data Analytics
Resume:
Yongmei Concepcion Bilingual Cybersecurity Professional
*******.**********@*****.*** •
845-***-**** LinkedIn • San Antonio, TX 78245
U.S. Citizen, bilingual cybersecurity professional, with a strong foundation in network security, digital forensics, and incident response. Proven success in business ownership and project management, demonstrating leadership and strategic acumen. Bachelor's degree in Cybersecurity (GPA 4.0), PMP Certified, and experienced in applying technical skills to drive impactful solutions within the cybersecurity and IT sectors.
Areas of Expertise
• Strategic Planning
• Project Management
• Operations Management
• Team Building & Leadership
• Proficient in Ethical Hacking
• Public Speaking
• Proficient in C++, A+, Python
Programming
• Data Analytics & Visualization
• Software Development
• Regulatory Compliance
• Risk Management
• Practical Skills in Digital Forensics
• Cybersecurity Policies
• Program Management
Experience
Resident Service Specialist Aug 2023 — Feb 2024
Hunt Companies, Montgomery, Alabama
Directs a team of three specialists by overseeing customer complaints, HHQRF I responses, data analytics, payroll management, and strategic decision support. Manages a $ 120M annual budget while collaborating with directors and Air Force Wing leadership.
Key Achievements:
● Served as the primary contact for over 50 weekly resident inquiries, resolving concerns with high satisfaction.
● Conducted over 75 weekly follow-ups to ensure timely and effective
● Managed 40+ lease documents monthly, enhancing tenant satisfaction through efficient inspections and timely move-out coordination.
● Optimized billing for 500+ rental accounts using Yardi, enhancing accuracy by 15% and reducing discrepancies.
● Led community engagement events and fundraisers; served as Chairwoman for Maxwell-Gunter Spouses Club. Group Project Manager/ Owner May 2008— Feb 2020
Chongqing Beast Technology Development Corporation, Ltd. - China Founded and operated a trio concept business—Car Theme Coffee Shop, car parts retail & modifications, & children playground—achieving 25% revenue growth in the first year. Successfully fulfilled international customer orders with a 100% on-time delivery rate. Oversaw all HR functions, including hiring, payroll, benefits administration, and regulatory compliance. Maintained consistent year-over-year profitability and exceptional customer satisfaction ratings. Led employee training programs and conducted performance evaluations aligned with business objectives. Key Achievements:
● Managed daily operations for a successful car parts business, serving 14,000 customers annually.
● Increased business growth by 10% annually through strategic marketing.
● Oversaw budgeting, payroll, staffing, and inventory management.
● Built and maintained strong relationships with contractors and customers.
● Secured 20% growth in new market segments by validating product reliability and offering competitive pricing. Page 2 2
Bachelor of Science, Cybersecurity Purdue University, Global, West Lafayette, Indiana 2025 Relevant Courses:
• Networking Concepts, Routing and Switching I & II
• Introduction to Cybersecurity
• Network Security Concepts
• Linux System Administration
• Linux Security
• Python Programming
• Software Development with Python
• Criminal Procedure
Project Management Professional, PMI 2019
Certified Ethical Hacking I, DoD Digital University, 2024 Training & Professional Development
Scholarship Chairwoman, Maxwell AFB Spouse Club, 2023 Booth Supervisor, Las Vegas Auto Show, SEMA, 2021-2023 Lead Member of the Zhejiang General Chamber of Commerce to support local businesses, 2015-2017 Successfully operated two businesses, from children's playgrounds to a local Coffee shop, and managed a staff 12. Awards
Air Force Spouse of the Year, Maxwell Air Force Base, Montgomery, Alabama (2023) Chancellors’ lists every single semester (2021-2025)
• Certified Ethical Hacking 1 & 2
• Digital Forensics
• Intrusion Detection and Incident Response
• Certified Information Systems Security
Professional (CISSP) I, II & Cybersecurity Policies
• Ethics in Cybersecurity
• Investigating Cybercrime
• Networking with Microsoft Technologies
Education & Credentials
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