Practice Coordinator, Medical Administrative Assistant

Mika Kerautret

(***) *** - **** ****.*********@*****.*** San Francisco, CA

PROFESSIONAL SUMMARY

Bilingual Medical Administrative Assistant Intern with 5+ years of administrative experience. Optimistic to start a career within the healthcare industry. Reliable candidate who will uphold UCSF’s PRIDE values and graciously assist the healthcare system with accommodating all patients within the scope of duty.

SKILLS

●Fluent in French and English

●“Cadence” Ambulatory Front-Desk APEX software experience.

●Proficient in Microsoft 365 Suite and Google Workspace

●Performed all operations for a small plumbing business

●Initiated and managed all accounts related to small business and kept books balanced. Quickbooks experience. Building a brand through marketing, branding jackets, vans and maintaining a smooth flow of jobs, staffing and materials

EXPERIENCE

Practice Coordinator / EXCEL Intern January 2025 - Present

University of California San Francisco – Urology

Temporary Employment Program

San Francisco, CA

●Tenacious learner consistently seeking ways to improve workflows and patient experiences in Urology by working closely with the nursing team.

●Checking-in patients, scheduling follow-up and recurring appointments, assisting various healthcare professionals in managing patients appointments and providing them the best experience possible.

●Preparing charts for future appointments, scanning all Protected Health Information (PHI) to patient’s charts with proper and concise notation.

●Triaging department’s fax folder to the correct location. Entering referrals and new patient information into APEX system. Recording and locating authorizations, insurance details and all required information to get the referral scheduled in a timely fashion.

●Maintaining patient privacy according to HIPPA laws and keeping all aspects of health information and communication confidential and discreet.

Caregiver August 2021 – March 2023

IHSS

San Francisco, CA

●Routine household upkeep, meal planning for a diabetic diet and all household shopping and chores.

●Administration & management of 15+ daily prescriptions, recording patient vitals (glucose & blood pressure) daily

●Uploading vitals logs to the VA portal and communicating with multiple physicians to best administer proper care for patient as well as communicate the patient’s needs and inquiries.

EDUCATION and TRAINING

Medical Administrative Assistant EXCEL Program November 2024 - Present

Jewish Vocational Services & University of California San Francisco

Medical Administrative Assistant Certificate January 2025

San Francisco State University – College of Professional & Global Education

Financial Literacy Certificate (1-5) May 2022

HomeBridge

San Francisco, CA

GED October 2014

Renton Technical College

Renton, WA

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