Community Development Strategic Planning

LANORE HAIRSTON

***************@*****.*** H: 216-***-**** 3219 Park Drive Parma, Ohio 44134

SENIOR ORGANIZATIONAL LEADERSHIP

** + years of management, including current role as Supervisor for the City of Cleveland, Division of Streets Station.

Visible leader with a strong history of leading high-performance teams to meet or exceed departmental objectives. Dedicated and hardworking with an internal drive to deliver excellence. Tactical team builder with a strong background in training and team development. Excellence in communicating with the public and various departments in a concise and professional manner.

Impressive history of visionary leadership: Respected for assisting the Department of Public Works: Division of Streets towards innovative growth and development. Known for optimizing resources to achieve the core mission by earning the confidence of Commissioners, District Unit Leaders, and Crew while establishing a positive and enthusiastic work culture. Verifiable success in managing complex initiatives, creating value-added best-practices services, driving successful risk management initiatives, and extending the life of Cleveland’s streets & roadways, while stabilizing and increasing facility operations.

Lead initiatives and organization/facility strategies: Dedicated to analyzing existing processes and implementing effective systems, strategies, and safety policies. Advanced skills in community development building, employee relations, safety protocols, problem-solving, and strategic planning.

Strategic Planning & Vision Leadership & Community Development

Organizational/Facility Leadership Staff Management & Training

Operations/Administration Budget & Payroll Management

PROFESSIONAL EXPERIENCE

City of Cleveland, Ohio - Cleveland City Hall 2020 - Current

Work alongside the Commissioner of Division Streets under the supervision of the Mayor

Supervisor

Direct all aspects of Cleveland’s Streets operations and services. Responsible for operations and management of the Joseph L. Stamps Station, including all streets and roadway services for the City of Cleveland, strategic planning/evaluation, operational management, and community development. Supervise facility operations. Mobilize crew to ensure streets are passable and safe while eliminating hazardous conditions. Maintain a clean and orderly environment by removing debris, assisting with the City of Cleveland 2021-2022 dumping initiative program, leaf program, snow removal, and street repairs. Assist with payroll for varied departments for the City of Cleveland.

City of Cleveland, Ohio - Cleveland City Hall 2017- 2019

Municipal Service Labor

Sorted and disposed of trash and recycling materials to keep common areas clean and organized.

Assisted supervisors, entities, and the Cleveland Police Department in reaching overarching team goals for departmental growth and development. Developed production reports for statistical processes and procedures.

City of Cleveland, Ohio - Cleveland City Hall 2010 - 2017

Radio Operator

Established and maintained clear and secure contact with field personnel and specific locations. Used word processing, spreadsheet tracking, and database software to track and report on activities and information. Received, logged, and processed messages for use by the Water and Sewer Department. Updated frequencies and Radio codes, maintaining currency on required protocols. Organized Central Operation files to improve accessibility. Followed district protocols in handling and resolving disciplinary issues. Delivered a high level of customer service through prompt issue resolution and dynamic attention to detail. Assisted with running Central Operations reports and completing logs to prevent departmental backlog.

EDUCATIONAL BACKGROUND

Eastern Gateway Community College Human Services /Community Development Concentration.

Cleveland of Medical and Dental Cleveland, OH

Medical Assistant /Medical Certificate

South High School

High School Diploma

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