Customer Service Early Childhood
Resume:
Catera Gammage
North Las Vegas, NV *****
******@*****.***
Professional Summary
Hardworking and detail-oriented customer service professional with 3 years of experience in various roles, including food preparation, childcare, and hospitality. Proficient in cash handling, customer service, and cleaning. Possesses a strong foundation in early childhood education and hospitality. Authorized to work in the US for any employer
Work Experience
Caregiver
Chrysalis-Las Vegas, NV
December 2024 to Present
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Managed medical appointments and transportation arrangements for clients as needed
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation
• Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
• Documented daily observations including changes in behavior or health conditions
• Assisted with physical therapy exercises as directed by healthcare professionals
• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
Picker
Amazon-Las Vegas, NV
June 2023 to November 2024
• Maintained a high level of customer service by ensuring accurate and on-time deliveries
• Handled a large volume of packages daily, averaging XX deliveries per shift
• Managed the night warehouse operations, overseeing the receiving and sorting of returned products
• Implemented a new inventory tracking system to improve accuracy and efficiency in processing returns
• Maintained accurate records of all returned items, including reasons for return, condition assessment, and disposition
Janitor
DFW International Airport-Dallas-Fort Worth, TX
June 2022 to April 2023
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Responded to immediate cleaning needs such as spills or accidents in a timely manner Cashier, Stocking, Customer Service
Tommy Hilfiger-Las Vegas, NV
September 2019 to May 2022
• Stocked shelves
• Counted out cash drawers
• Rang up purchases
• Handled customer complaints and concerns
Education
Cheyenne High School - Las Vegas, NV
August 2018 to May 2019
Some high school
Skills
• Senior Care
• Janitorial experience
• Expert
• Computer Skills (1 year)
• Residential cleaning
• Customer Service (2 years)
• Hospitality
• English
• Cashiering (4 years)
• Cleaning
• Home Care
• Hotel experience
• Communication skills (4 years)
• Time management
• Caregiving
• Communication skills
• Pallet Jack
Certifications and Licenses
Food Handler Certification
First Aid Certification
ServSafe
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