Customer Service Representative
Resume:
ALECIA ELLIS
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Representative with over 10 years of
experience in a call center setting, including sales, customer care and brief tech support. Familiar with major customer care software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the customer service representative role in your company. CONTACT EDUCATION & L I CENSING
ADDRESS :
EMAIL :
Phone :
6217 Park Ave, Texas City, TX 77591
**************@*****.***
Diploma, 1994-1998
Globe Life Heritage, 2024
La Marque High School
Insurance Licensing
Brokers support; assist broker agents with clients information, payment history, and PCP switch if
necessary.
Medicaid redetermination. Assisting the members
with the status of their applications, and PCP switch if necessary.
Assisting with finding a PCP or dentist, etc.
Transportation.
Informing members what other programs that they
are qualified for. Signing members up for Medicare and qualified health plans.
Sell Life & Health Insurance.
Build clientel.
Customer Service Representative/Supervisor, 2019-2024 Insurance Agent, 2024
Everise
Globe Life Heritage
Excellent Communication and
Interpersonal Skills
Experience in deep customer
focus; people centered platform
WORK EXPERIENCE
RELATED PERSONAL SKILLS
Problem solving and finding helpful
resolutions for everyone.
The ability to work well with others,
interact, friendliness, teamwork, etc.
Work ethic
Contact this candidate