Customer Service Assistant Manager
Resume:
C O N T A C T
S K I L L S
L A N G U A G E S
P R O F I L E S U MMARY
WORK E X P E R I E N C E
JACQUELINE PIZARRO
************@*****.***
Palm Beach. FL 33405
Motivated and friendly professional with over 20 years of experience in customer service and sales. Looking to join a dynamic team where I can contribute with my strong people skills, attention to detail, and work ethic. Customer Service & Conflict
Resolution
Teamwork & Communication
Cash Handling & POS (Point of
Sale)
Order Processing & Inventory
Support
Problem Solving Under Pressure
Bilingual: English & Spanish
Adaptable, Reliable & Quick
Learner
West Palm Beach, FL 33405
Authorized to work in the U.S.
ATC Abboud Trading Corp. – Miami, FL
Assistant Sales Director
May 2022 – Present
Assisted customers with orders and product inquiries. Processed invoices and managed product delivery
schedules.
Handled customer concerns and resolved issues quickly and professionally.
LATAM Airlines – Lima, Peru
Senior Customer Service Executive
Jan 2015 – Jul 2020
Managed corporate and personal travel bookings.
Responded to customer needs and ensured satisfaction. Built strong relationships with clients and team members. LANPERU & Lanchile – Lima, Peru
Customer Service & Sales Roles
1998 – 2014
Helped customers with reservations and payments.
Promoted services and ensured smooth experiences for travelers.
Handled high call volume and worked under pressure. EDUCATION & CERTIFICATIONS
Business Administration
(In Progress – 2024)
Continental University of Florida
Miami, FL.
English as a Second Language – 2024
Miami Dade College – Miami, FL.
Marketing & Sales Certificate – 2008
University of Pacífico – Lima, Peru.
Bilingual: Spanish (Native)
English (Intermediate)
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