HECTOR CADENA
Stockton, CA *****
*********@*****.***
My objective is to be part of a team that wants to be successful. I would like to be part of an organization who takes pride in the company and the company takes pride in their employees. Over all to work in a safe and happy environment while succeeding. Work Experience
Dispatch Manager
Castle Tire - Stockton, CA, US
December 2022 to April 2023
I was responsible for creating routes, relaying routes to drivers, drivers time cards, monitoring drivers, closing out drivers trips, pre-approving trips for billing, making adjustments for drivers when necessary, checking and closing if necessary customers orders on their website, emailing daily driver count to supervisor, ensuring drivers had operable tractors and trailers, communicate with different supervisors at different locations daily in regard to operations, ensure units where being turned in for service, communicate with team members and immediate supervisor, and join in on weekly zoom meetings in regard to operations.
Dispatcher
Ellco Transportatio - Stockton, CA, US
June 2020 to October 2022
I would communicate with customers via email and phone calls. Track drivers and enter data into the system. Place orders and close orders was also a daily task. Update the owner on all activity. Dispatch drivers for their shifts. I would also reroute drivers in mid shift if necessary. Dispatcher Assistant
Appleone - Pleasanton, CA, US
September 2018 to August 2019
I would help assist with responding to emails, answering the phones, assist drivers with pull points, reach out to customers for pull points, inform drivers of their routes and supply them with their paper work, make sure printers where full of paper, make coffee for the drivers, monitor the drivers, and keep the drivers movements updated in the system
Dispatcher
Thyssenkrupp - Livermore, CA, US
May 2016 to January 2018
Job duties included enforcing company policies and procedures, making sure all tractors and trailers where operable, paperwork was filed daily, drivers where filling out their DVR as well as other paperwork that pertained to their loads, enforcing safety, leading safety meetings, authorizing PTO and making sure all shifts where properly staffed, making sure office supplies where available as well supplies for the tractors, communicating with vendors, communicating with customers, communicating with liaisons at the Tesla plant in Fremont, Ca., at one point in time I was responsible for 83 employees. Janitor
Fitness Evolution - Stockton, CA, US
August 2015 to May 2016
Duties included mopping, sweeping, wiping down equipment, assisting team members, assisting gym members, throwing out trash, cleaning locker rooms, cleaning steam room, and cleaning sauna. Team Leader
Broadbase Inc - West Sacramento, CA, US
January 2003 to May 2016
Duties included greeting customers', assisting team members' where assistance was needed, enforcing Broadbase policies and procedure, enforcing OSHA requirements, making sure employees where taking there lunch and fulfilling their tidy board responsibilities, ensuring employees where up to date with their certifications, adjusting the team based off of needs, communicating with customers as well as fellow teammates, educating customers about the manufacturer recommendations for their vehicles, assisting with ringing out the customers, assist with stocking product, enforcing a unique curb appeal, enforcing safety, opening and closing of the store, depositing daily bank deposit, and leading by example. Education
San Jaoquin Delta College - Stockton, CA, US